Strategic Client Success Executive - Retention & Growth
Strategic Client Success Executive - Retention & Growth

Strategic Client Success Executive - Retention & Growth

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance client relationships and drive revenue growth through retention and expansion strategies.
  • Company: Leading industrial software company focused on client success.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Make a real impact by fostering long-term partnerships and ensuring client satisfaction.
  • Qualifications: Over 5 years of experience in client success and managing complex accounts.
  • Other info: Join a dynamic team dedicated to delivering measurable outcomes and business value.

The predicted salary is between 43200 - 72000 £ per year.

A leading industrial software company is seeking a Client Success Executive to enhance client relationships and drive revenue growth through retention and expansion strategies. This role encompasses overseeing the post-sale client experience, ensuring measurable outcomes, and fostering long-term partnerships.

The ideal candidate will have over 5 years of experience in client success roles and a strong background in managing complex client accounts, contributing to increased client satisfaction and business value.

Strategic Client Success Executive - Retention & Growth employer: Oli

As a leading industrial software company, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our commitment to client success is mirrored in our investment in our team, offering robust training programmes and opportunities for career advancement, all within a collaborative environment that values innovation and teamwork. Located in a vibrant area, we provide a unique blend of professional fulfilment and work-life balance, making us an exceptional employer for those looking to make a meaningful impact.
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Contact Detail:

Oli Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Client Success Executive - Retention & Growth

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.

✨Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your answers and show that you’re genuinely interested in driving client success for them.

✨Tip Number 3

Practice your pitch! Be ready to discuss how your experience aligns with enhancing client relationships and driving revenue growth. Use specific examples from your past roles to demonstrate your impact on client satisfaction and business value.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace Strategic Client Success Executive - Retention & Growth

Client Relationship Management
Revenue Growth Strategies
Post-Sale Client Experience
Account Management
Client Satisfaction Improvement
Business Value Contribution
Retention Strategies
Expansion Strategies
Long-Term Partnership Development
Analytical Skills
Communication Skills
Problem-Solving Skills
Stakeholder Engagement
Strategic Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in client success roles, especially those that relate to retention and growth. We want to see how you've managed complex client accounts and driven measurable outcomes.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for enhancing client relationships and how you’ve contributed to long-term partnerships in the past. Keep it engaging and relevant!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve increased client satisfaction or driven revenue growth. Numbers speak volumes, so include metrics where possible.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Oli

✨Know Your Client Success Metrics

Before the interview, brush up on key client success metrics and how they relate to retention and growth. Be ready to discuss specific examples from your past experience where you successfully improved client satisfaction or drove revenue growth.

✨Showcase Your Relationship-Building Skills

Prepare to share stories that highlight your ability to build long-term partnerships with clients. Think about times when you turned a challenging situation into a positive outcome, as this will demonstrate your problem-solving skills and commitment to client success.

✨Understand Their Business

Research the company’s products and services thoroughly. Understand their target market and any recent developments in the industry. This knowledge will help you tailor your responses and show that you’re genuinely interested in contributing to their success.

✨Prepare Questions That Matter

Have insightful questions ready to ask at the end of the interview. Focus on their client success strategies, team dynamics, and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your career goals.

Strategic Client Success Executive - Retention & Growth
Oli
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  • Strategic Client Success Executive - Retention & Growth

    Full-Time
    43200 - 72000 £ / year (est.)
  • O

    Oli

    50-100
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