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For Companies At a Glance
- Tasks: Ensure clients achieve success with OLI's solutions and drive long-term partnerships.
- Company: Join a forward-thinking company revolutionising chemistry modelling and decision-making.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients unlock value from complex data.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: Dynamic team environment with a focus on innovation and client satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Innovative Team
At OLI, we’re transforming the future of chemistry modeling and industrial decision-making. Our mission goes beyond developing powerful software; we enable our customers to extract real, measurable business value from complex chemical and operational data.
As part of our Commercial team, the Client Success Executive plays a critical role in ensuring our clients realize the full value of OLI’s solutions while building long-term, trusted partnerships across global industries.
We are seeking a Client Success Executive who thrives at the intersection of customer outcomes, commercial ownership, and cross-functional leadership. This role is ideal for someone who is passionate about retention, growth, and delivering a best-in-class client experience post-sale.
Your Role:
- The Client Success Executive is accountable for retention, expansion and customer value realization across an assigned portfolio of OLI clients.
- This role owns the commercial post-sale relationship, ensuring clients achieve measurable outcomes from OLI's solutions while driving renewals, expansion revenue and long-term success.
Client Success Executive in London employer: Oli
Contact Detail:
Oli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Executive in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OLI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding OLI’s solutions inside out. Show us how you can help clients realise value from our products. Tailor your examples to highlight your experience in client success and retention.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t just apply anywhere; apply through our website! It shows you’re serious about joining OLI and helps us track your application better. Plus, it’s a great way to stay updated on your application status.
We think you need these skills to ace Client Success Executive in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for client success and chemistry shine through. We want to see how your passion aligns with our mission at OLI!
Tailor Your Experience: Make sure to highlight your relevant experience in customer success and commercial ownership. We’re looking for specific examples that demonstrate how you’ve driven retention and growth in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Oli
✨Know Your Stuff
Before the interview, dive deep into OLI's products and services. Understand how they help clients achieve their goals in chemistry modelling and decision-making. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Client Success Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight specific instances where you drove retention or expansion, as this aligns perfectly with the responsibilities of a Client Success Executive.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about OLI’s approach to client success. Inquire about their strategies for ensuring customer value realisation and how they measure success. This demonstrates your proactive mindset and eagerness to contribute.
✨Emphasise Cross-Functional Collaboration
Since the role involves working across different teams, be ready to discuss how you've effectively collaborated with various departments in previous roles. Share examples that illustrate your ability to lead and influence others to achieve common goals.
