At a Glance
- Tasks: Lead a passionate team and ensure exceptional customer service in a charming pub.
- Company: The White Hart, a historic pub with a friendly atmosphere.
- Benefits: Career development, free meals, 28 days holiday, and generous discounts.
- Other info: Enjoy a picturesque location and a supportive work environment.
- Why this job: Join a vibrant team and grow your career in the heart of hospitality.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Landlord Tamas and his friendly team welcome you to the White Hart, nestled in the sleepy hamlet of Ford, near Chippenham, a hidden gem, surrounded by the leafy loveliness and babbling By Brooke that meanders through the garden. Dating back to Tudor times, the White Hart served as a coaching inn, linking London to the West Country. With every nook and cranny holding a piece of history, from the creaking wooden floors to the exposed beams and wonky lintels, there’s olde worlde charm and character oozing from every corner.
Situated within easy reach of the ‘prettiest village in England’ Castle Combe, is a must visit, a living antique, adrift in the Wiltshire countryside, just a 5-minute drive or follow one of the many picture-post-card hiking trails or nature walks. We’re dog friendly too so no need to leave anyone behind this holiday. You and your four-legged friends can explore the beauty of the area together.
Above and beside our delightful pub, a hidden gem awaits: 11 uniquely loveable bedrooms, each offering an irresistible blend of charm, tradition and thoughtful details. These rooms are more than just accommodations; they are cosy retreats. Whether you’re seeking a cosy corner for a quiet drink, a hearty meal by the fireside, or a restful night’s sleep in one of our beautifully crafted rooms, the White Hart in Ford promises an unforgettable experience.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Swindon employer: Oli Aubrey-Thomas
At the White Hart, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment in the picturesque hamlet of Ford. Our commitment to employee growth is evident through our Career Pathway and training opportunities, alongside generous benefits such as free meals, 28 days of holiday, and discounts at all Young's Pubs. Join us to be part of a team that values passion for hospitality and provides a unique blend of history and charm in a stunning countryside setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Swindon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oli Aubrey-Thomas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oli Aubrey-Thomas
Don't be shy about reaching out to Oli Aubrey-Thomas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager in Swindon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oli Aubrey-Thomas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oli Aubrey-Thomas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
