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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a fun team at one of the best hotels in Cheltenham.
- Benefits: Weekly pay, free meals, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Be part of a vibrant team with great training and career progression opportunities.
- Qualifications: Passion for hospitality, excellent communication skills, and attention to detail.
- Other info: Enjoy summer and Christmas parties while working in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Nestled in a leafy corner of Pittville lies No.38 The Park. Our Beautiful Town House Hotel is one of the best places to stay in and around Cheltenham and the Cotswolds. We are a fun team that loves to put our guests and great hospitality first. Amazing Bedrooms, beautiful food and an experience to remember are what we do best. Day off on your birthday, summer and Christmas parties are a must. Great training and loads of room for progression. Come and join the best hotel team in town.
What We Offer Our Receptionists:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Receptionist:
As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail. You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.
Receptionist in Cheltenham employer: Oli Aubrey-Thomas
Contact Detail:
Oli Aubrey-Thomas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Cheltenham
✨Tip Number 1
Get to know the hotel and its vibe before your interview. Check out their website, social media, and reviews to understand what makes them tick. This way, you can show off your knowledge and enthusiasm during the chat!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. Being able to demonstrate your problem-solving abilities will really impress the team.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional, reflecting the high standards they expect at No.38 The Park.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fantastic team right from the start!
We think you need these skills to ace Receptionist in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We’re all about great hospitality and a friendly vibe, so don’t be afraid to show us who you are. A warm and engaging tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or similar roles. We want to see how your skills align with what we’re looking for in a Receptionist. Be specific about your achievements and how they relate to our fun team environment.
Attention to Detail: As a Receptionist, having an eye for detail is crucial. Double-check your application for any typos or errors before hitting send. A polished application reflects the high standards we uphold at No.38 The Park!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Oli Aubrey-Thomas
✨Know the Hotel Inside Out
Before your interview, take some time to research No.38 The Park. Familiarise yourself with their services, values, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. Highlighting these moments will demonstrate your passion for hospitality and your ability to handle challenges.
✨Emphasise Teamwork and Communication
Since they value a friendly, outgoing personality and teamwork, be ready to discuss how you’ve successfully collaborated with others in previous roles. Share specific instances where your communication skills made a difference in achieving team goals or enhancing guest experiences.
✨Dress to Impress and Be Yourself
First impressions matter! Dress smartly and professionally, but also let your personality shine through. Being authentic will help you connect better with the interviewers and show that you’re a great fit for their fun team culture.
