Assistant Manager, Complaints in Bideford, Devon

Assistant Manager, Complaints in Bideford, Devon

Bideford +1 Full-Time 29080 - 31320 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure exceptional customer service in a stylish pub.
  • Company: Join a vibrant hospitality group with a focus on growth and development.
  • Benefits: Enjoy discounts, free meals, 28 days holiday, and a company pension scheme.
  • Other info: Access to apprenticeships and training courses for continuous personal development.
  • Why this job: Be part of a supportive environment that values your career progression in hospitality.
  • Qualifications: Experience in management and a passion for customer service are essential.

The predicted salary is between 29080 - 31320 £ per year.

Are you the right candidate for this opportunity? Make sure to read the full description below.

What We Offer Our Assistant Managers:

  • Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
  • Access to our fully funded apprenticeships and training and development courses
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Access to our Share Save Scheme
  • Free Meals
  • 28 Days holiday per year
  • Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Locations

BidefordDevon

Assistant Manager, Complaints in Bideford, Devon employer: Oli Aubrey-Thomas

At Young's, we pride ourselves on being an exceptional employer, offering our Assistant Managers a clear career pathway with opportunities for internal promotions to General Manager. Our vibrant work culture is complemented by comprehensive training programmes, generous discounts, and a supportive environment that fosters personal and professional growth, making it an ideal place for those passionate about hospitality.

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Contact Details:

Oli Aubrey-Thomas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager, Complaints in Bideford, Devon

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oli Aubrey-Thomas. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Oli Aubrey-Thomas

Don't be shy about reaching out to Oli Aubrey-Thomas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager, Complaints in Bideford, Devon

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oli Aubrey-Thomas and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Oli Aubrey-Thomas

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!