At a Glance
- Tasks: Lead a team, inspire great customer service, and create a welcoming atmosphere.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn £13.51, enjoy flexible shifts, free food, and 50% discount off-shift.
- Other info: Grow your skills in a fun, friendly environment with excellent career opportunities.
- Why this job: Be part of a mission to become the world’s most loved bakery.
- Qualifications: Passion for hospitality, great customer service, and leadership skills.
The predicted salary is between 28000 - 30000 £ per year.
Join TeamHYGGE and see your CareerRISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisanal breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community, welcoming them into our store and serving them hand-made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly-baked range and bring a little joy to their day.
As a Team Leader at Ole & Steen, you’ll be responsible for supporting the General Manager and leading a shift in their absence. What else will you do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made-by-hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience. You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”.
BENEFITS:
- £13.51 and on top of those individual & team incentives based on performance.
- Flexible shifts
- Free food on shift
- 50% discount when not on shift at any Ole & Steen store
- Uniform provided
- 28 days holiday
- Full or part-time hours
- Learn new skills and grow with us
It’s not just a job; it’s a passion. Join us at Ole & Steen and let’s bring the Hygge to London together.
Team Leader employer: Ole-
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community where passion for quality food and exceptional service thrives. As a Team Leader, you will enjoy a supportive work culture that values your contributions, offers flexible shifts, and provides opportunities for personal growth and skill development. With benefits like free food on shift, generous discounts, and a commitment to fostering a warm and welcoming environment, joining our team means becoming part of a mission to spread joy and create memorable experiences in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ole-. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ole-
Don't be shy about reaching out to Ole- directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ole- and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ole-
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
