At a Glance
- Tasks: Welcome guests with warmth and share your passion for delicious food and drinks.
- Company: Join Denmark’s favourite bakery, known for its hand-made treats and great atmosphere.
- Benefits: Earn £12.71 per hour, enjoy 50% discount, free meals, and 28 days holiday.
- Other info: Flexible hours available with opportunities for both full-time and part-time roles.
- Why this job: Be part of a vibrant team and create memorable experiences for our guests.
- Qualifications: Excellent customer service skills and ability to thrive in a fast-paced environment.
The predicted salary is between 25000 - 25000 £ per year.
We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.
Responsibilities:
- Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices.
- Ensure all orders are entered correctly on the till.
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged.
- Ensure all monies are securely handled and accurately balanced at end of shift.
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required.
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times.
- Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times.
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards.
- Report any faulty equipment or machinery to the Manager.
- Make sure your appearance, uniform, timekeeping and behaviour always meet our standards.
- Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards.
- Prepare and assemble food as required.
Benefits of working with Ole and Steen:
- Salary £12.71 per hour.
- 50% discount at any Ole & Steen location including friends and family.
- Free meal whilst working – unlimited hot drinks.
- Uniforms provided.
- 28 days holidays.
- Full-time or part-time hours – permanent or temporary contracts.
- Referral incentive scheme – up to £1000.
- GP Helpline.
From you:
- Excellent customer service skills with the ability to engage and interact with a diverse clientele.
- Good communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast-paced environment.
Team Member in London employer: Ole-
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community that values warmth, passion for food, and exceptional customer service. Our team members enjoy a vibrant work culture in the heart of London, with opportunities for personal growth, competitive pay, and generous benefits including a 50% discount at all locations and free meals during shifts. Join us to be part of a dynamic team where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in London
✨Tip Number 1
Get to know the company! Before your interview, check out Ole & Steen's vibe and values. This way, you can show off your passion for their delicious offerings and how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on showcasing your customer service skills and how you’d make guests feel at home – that’s what they’re all about!
✨Tip Number 3
Dress to impress! Make sure your appearance is neat and tidy, reflecting the brand standards of Ole & Steen. A smart look shows you care about the role and are ready to represent the bakery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application lands directly in the right hands. Plus, it shows you’re keen on joining the Ole & Steen family!
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us see your love for food and drinks shine through! Share any experiences you have with baking or customer service that highlight your enthusiasm for the culinary world.
Be Personable:Remember, we want to know the real you! Use a friendly tone in your application and make sure to express how you would make our guests feel at home. A warm personality goes a long way in this industry!
Attention to Detail:Make sure to double-check your application for any typos or errors. We value accuracy, especially when it comes to handling orders and payments. A polished application shows us you care about getting things right!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Ole-
✨Show Your Passion for Food
Make sure to express your love for food and drinks during the interview. Share any personal experiences or favourite dishes from the menu that you enjoy. This will show that you’re not just looking for a job, but that you genuinely care about what the bakery stands for.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer. This is crucial for a role where making guests feel welcome is key!
✨Know the Menu Inside Out
Familiarise yourself with the bakery's offerings before the interview. Being able to discuss the different breads, pastries, and drinks confidently will impress the interviewer and show that you're serious about the role.
✨Dress the Part
Make sure to present yourself neatly and professionally. Even though you’ll be provided with a uniform, showing up well-groomed demonstrates that you understand the importance of appearance in a customer-facing role.
