At a Glance
- Tasks: Welcome guests, share menu knowledge, and ensure smooth operations in a vibrant bakery.
- Company: Join Denmark’s favourite bakery, known for its delicious offerings and warm atmosphere.
- Benefits: Earn £12.71/hour, enjoy 50% discount, free meals, and 28 days holiday.
- Other info: Flexible hours with permanent or temporary contracts available.
- Why this job: Be part of a passionate team and create memorable experiences for our guests.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced environment.
The predicted salary is between 25000 - 27000 £ per year.
We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.
Responsibilities:
- Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices.
- Ensure all orders are entered correctly on the till.
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged.
- Ensure all monies are securely handled and accurately balanced at end of shift.
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required.
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times.
- Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times.
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards.
- Report any faulty equipment or machinery to the Manager.
- Make sure your appearance, uniform, timekeeping and behaviour always meet our standards.
- Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards.
- Prepare and assemble food as required.
Benefits of working with Ole and Steen:
- Salary £12.71 per hour.
- 50% discount at any Ole & Steen location including friends and family.
- Free meal whilst working – unlimited hot drinks.
- Uniforms provided.
- 28 days holidays.
- Full-time or part-time hours – permanent or temporary contracts.
- Referral incentive scheme – up to £1000.
- GP Helpline.
From you:
- Excellent customer service skills with the ability to engage and interact with a diverse clientele.
- Good communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast-paced environment.
Team Member in Guildford employer: Ole-
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community where every team member is valued and encouraged to grow. With competitive pay, generous discounts, and a supportive work culture that prioritises employee well-being, we offer a fulfilling environment for those passionate about food and customer service. Join us in our vibrant Piccadilly Circus location, where you can thrive in a dynamic setting while enjoying opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Guildford
✨Tip Number 1
Get to know the company! Before your interview, check out Ole & Steen's vibe and values. This way, you can show off your passion for their delicious offerings and how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on showcasing your customer service skills and how you’d make guests feel at home in the bakery.
✨Tip Number 3
Dress to impress! Make sure your appearance is neat and tidy, reflecting the brand standards of Ole & Steen. A smart look shows you care about the role and the company.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member in Guildford
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know about your love for food and drinks! Share any experiences you have that showcase your enthusiasm for the culinary world. We want to see that you’re excited about joining our team!
Be Personable:Remember, we’re all about making our guests feel at home. Use a friendly tone in your application and highlight any customer service experience you have. Show us how you can create a warm atmosphere for our guests!
Attention to Detail:Make sure to double-check your application for any typos or errors. We value accuracy, especially when it comes to handling orders and payments. A polished application reflects your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ole-
✨Show Your Passion for Food
Make sure to express your love for food and drinks during the interview. Share any experiences you have with baking or trying new dishes, as this will resonate well with the bakery's ethos and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will highlight your ability to create a welcoming atmosphere, which is key for this position.
✨Know the Menu Inside Out
Familiarise yourself with the bakery's menu before the interview. Being able to discuss specific items, like their famous pastries or unique coffee blends, will show that you're proactive and ready to help guests make great choices.
✨Emphasise Teamwork and Adaptability
Be ready to talk about your experience working in fast-paced environments and how you handle multiple tasks. Highlight your ability to work well with others, as teamwork is essential in a busy bakery setting.
