At a Glance
- Tasks: Lead a vibrant bakery team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn up to £45,000 plus bonuses, enjoy flexible shifts, and 28 days holiday.
- Other info: Access wellness schemes and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a mission to become the world’s most loved bakery while sharing your passion.
- Qualifications: Experience in hospitality and a love for great customer service.
The predicted salary is between 45000 - 45000 £ per year.
Join TeamHYGGE and see your CareerRISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community; welcoming them into our store and serving them hand‑made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues. ‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly‑baked range and bring a little joy to their day.
Package:
- Salary up to £45,000 depending on experience
- Opportunity to earn up to £12k bonus per annum based on performance
- Flexible shifts
- Referral program scheme – up to £1000
- Uniform provided
- 28 days holiday
- Learn new skills and grow with us
- Access to a wellness scheme
The Role:
As a General Manager at Ole & Steen, you’ll be responsible for running one of our amazing stores. You will be an experienced hospitality professional who is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.
What else will you do?
From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made‑by‑hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience. You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”. It's not just a job; it's a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
General Manager — Lead a Hygge Bakery Team employer: Ole-
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community hub where warmth and quality come together. As a General Manager, you will thrive in a supportive work culture that values your passion for hospitality, offering competitive salaries, flexible shifts, and opportunities for personal growth. Join us in London to lead a dedicated team, enjoy generous benefits, and help create memorable experiences for our guests while embracing the true essence of Hygge.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager — Lead a Hygge Bakery Team
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Ole & Steen's vibe. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect on a personal level during your chat.
✨Tip Number 2
Practice your people skills! As a General Manager, you'll be leading a team and interacting with guests daily. Role-play common scenarios with friends or family to boost your confidence and ensure you can showcase your warm, welcoming personality.
✨Tip Number 3
Show your passion for hospitality! When you’re in the interview, share stories that highlight your love for customer service and teamwork. Let them see that you’re not just looking for a job, but that you genuinely want to contribute to the Hygge experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Ole & Steen family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace General Manager — Lead a Hygge Bakery Team
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality and great food shine through. We want to see your enthusiasm for creating a warm and welcoming atmosphere that embodies the Hygge spirit!
Tailor Your CV:Make sure your CV reflects your experience in leading teams and delivering excellent customer service. Highlight any relevant achievements that demonstrate your ability to drive performance in a fast-paced environment.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re excited about joining Ole & Steen. Share your vision for how you can contribute to our mission of becoming the world’s most loved bakery and how you embody the Hygge lifestyle.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ole-
✨Know Your Hygge
Familiarise yourself with the concept of 'Hygge' and how it relates to the bakery's ethos. Be ready to discuss how you can create a warm and inviting atmosphere for guests, as this is central to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to inspire and motivate others, especially in a fast-paced environment, as this will be crucial for a General Manager.
✨Passion for Quality
Demonstrate your passion for high-quality food and customer service. Share experiences where you've gone above and beyond to ensure customer satisfaction, as this aligns with the bakery's mission.
✨Ask Thoughtful Questions
Prepare insightful questions about the company culture, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
