At a Glance
- Tasks: Lead a vibrant team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn up to £45,000 plus bonuses, enjoy flexible shifts and 28 days holiday.
- Other info: Access wellness schemes and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a mission to become the world’s most loved bakery while sharing your passion.
- Qualifications: Experience in hospitality and a love for great customer service.
The predicted salary is between 45000 - 45000 £ per year.
Join TeamHYGGE and see your CareerRISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community; welcoming them into our store and serving them hand‑made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly‑baked range and bring a little joy to their day.
Package:
- Salary up to £45,000 depending on experience
- Opportunity to earn up to £12k bonus per annum based on performance
- Flexible shifts
- Referral program scheme – up to £1000
- Uniform provided
- 28 days holiday
- Learn new skills and grow with us
- Access to a wellness scheme
The Role:
As a General Manager at Ole & Steen, you’ll be responsible for running one of our amazing stores. You will be an experienced hospitality professional who is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.
What else will you do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made‑by‑hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience. You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”. It's not just a job; it's a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
General Manager employer: Ole-
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community hub where warmth and quality meet. As a General Manager, you will thrive in a supportive work culture that values your passion for hospitality, offering flexible shifts, competitive salary, and opportunities for personal growth. Join us in London to lead a dedicated team, enjoy generous holiday allowances, and contribute to our mission of becoming the world’s most loved bakery.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Ole & Steen. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with someone from the team, let your enthusiasm for hospitality and great customer service shine through. Share your love for food and coffee – it’s all about that genuine connection!
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Ole & Steen’s values and mission. Think about how your experience aligns with their goal of being the 'world’s most loved bakery' and be ready to share examples of how you embody that spirit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Ole & Steen family and bringing that Hygge vibe to life!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality and great customer service shine through. We want to see how excited you are about joining our mission to be the 'world’s most loved bakery'.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any relevant achievements in the hospitality sector. We love seeing how you've made a difference in previous roles!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for friendly and welcoming individuals who can create that warm atmosphere we cherish at Ole & Steen. Let us get to know the real you!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with Ole & Steen.
How to prepare for a job interview at Ole-
✨Know Your Hygge
Familiarise yourself with the concept of 'Hygge' and how it relates to Ole & Steen's mission. Be ready to discuss how you can create a warm and inviting atmosphere in the store, making guests feel at home.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight your ability to inspire and motivate others, as well as how you handle challenges while maintaining a positive attitude.
✨Passion for Hospitality
Demonstrate your genuine passion for customer service and hospitality. Share stories that reflect your love for food, coffee, and creating memorable experiences for guests, as this aligns perfectly with the role.
✨Ask Thoughtful Questions
Prepare insightful questions about the company culture, team dynamics, and growth opportunities. This shows your interest in the role and helps you gauge if Ole & Steen is the right fit for you.
