At a Glance
- Tasks: Lead a vibrant bakery team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn up to £45,000 plus bonuses, enjoy flexible shifts and 28 days holiday.
- Other info: Grow your skills in a dynamic environment with a focus on wellness.
- Why this job: Be part of a mission to become the world’s most loved bakery while sharing your passion.
- Qualifications: Experience in hospitality and a love for great customer service.
The predicted salary is between 45000 - 45000 £ per year.
Join TeamHYGGE and see your CareerRISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community; welcoming them into our store and serving them hand‑made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly‑baked range and bring a little joy to their day.
Package
- Salary up to £45,000 depending on experience and an opportunity to earn up to £12k bonus per annum based on performance.
- Flexible shifts.
- Referral program scheme – up to £1000.
- Uniform provided.
- 28 days holiday.
- Learn new skills and grow with us.
- Access to a wellness scheme.
The Role
As a General Manager at Ole & Steen, you’ll be responsible for running one of our amazing stores. You will be an experienced hospitality professional who is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.
What else will you do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made‑by‑hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience.
You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”. It's not just a job; it's a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
General Manager — Lead a Hygge Bakery Team in City of Westminster employer: Ole-
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community hub where warmth and quality come together. As a General Manager, you will enjoy a competitive salary, flexible shifts, and opportunities for personal growth within a supportive work culture that values passion and teamwork. Join us in London to lead a dedicated team and create memorable experiences for our guests while embracing the true essence of 'Hygge'.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager — Lead a Hygge Bakery Team in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current or former employees of Ole & Steen. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with someone from the team, share your love for great customer service and how you embody the Hygge spirit. Let them see your enthusiasm!
✨Tip Number 3
Prepare for the interview by knowing the brand inside out. Familiarise yourself with Ole & Steen’s values, products, and what makes them unique. This will help you stand out as someone who truly cares about joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about being part of the Ole & Steen family.
We think you need these skills to ace General Manager — Lead a Hygge Bakery Team in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality and great food shine through. We want to see your enthusiasm for creating a warm and welcoming atmosphere that embodies the Hygge spirit!
Tailor Your CV:Make sure your CV reflects your experience in leading teams and delivering excellent customer service. Highlight any relevant roles where you've created memorable experiences for guests, as this is key for us at Ole & Steen.
Be Authentic:We value genuine personalities! In your cover letter, be yourself and share why you want to join our team. Tell us about your journey in hospitality and what makes you excited about being part of our mission.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team at Ole & Steen!
How to prepare for a job interview at Ole-
✨Embrace the Hygge Spirit
Before your interview, take some time to understand the concept of 'Hygge' and how it relates to the bakery's culture. Think about how you can embody this warmth and friendliness in your responses, showing that you can create a welcoming atmosphere for both guests and team members.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and inspired your team. Highlight specific situations where your leadership made a positive impact on performance or customer satisfaction.
✨Passion for Hospitality is Key
Make sure to express your genuine passion for hospitality, food, and customer service during the interview. Share stories that illustrate your love for creating memorable experiences for guests, as this aligns perfectly with Ole & Steen's mission to be the 'world’s most loved bakery'.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about the bakery's culture, team dynamics, and future goals. This not only shows your interest in the role but also helps you determine if the company is the right fit for you. Remember, interviews are a two-way street!
