At a Glance
- Tasks: Lead a vibrant team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn up to £45,000 plus bonuses, enjoy flexible shifts and 28 days holiday.
- Other info: Access to wellness schemes and opportunities for personal growth.
- Why this job: Be part of a mission to become the world’s most loved bakery while sharing your passion.
- Qualifications: Experience in hospitality and a love for great customer service.
The predicted salary is between 45000 - 45000 £ per year.
Join TeamHYGGE and see your Career RISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community; welcoming them into our store and serving them hand‑made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly‑baked range and bring a little joy to their day.
Package
- Salary up to £45,000 depending on experience and an opportunity to earn up to £12k bonus per annum based on performance.
- Flexible shifts.
- Referral program scheme – up to £1000.
- Uniform provided.
- 28 days holiday.
- Learn new skills and grow with us.
- Access to a wellness scheme.
The Role
As a General Manager at Ole & Steen, you’ll be responsible for running one of our amazing stores. You will be an experienced hospitality professional who is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.
What else will you do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made‑by‑hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience.
You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”. It's not just a job; it's a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
General Manager in City of Westminster employer: Ole-
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community hub where warmth and quality come together. As a General Manager, you will enjoy a competitive salary, flexible shifts, and opportunities for personal growth within a supportive work culture that values your passion for hospitality. Join us in London and be part of a team dedicated to creating memorable experiences for our guests while enjoying benefits like a wellness scheme and generous holiday allowance.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Ole & Steen. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion! When you get the chance to meet the team or during interviews, let your love for hospitality and great customer service shine through. Share stories that reflect your experience and enthusiasm.
✨Tip Number 3
Be prepared to demonstrate your leadership skills. Think of examples where you've successfully led a team or improved performance in a fast-paced environment. We want to see how you can inspire others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our mission to be the world’s most loved bakery.
We think you need these skills to ace General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality and great customer service shine through. We want to see how excited you are about joining our mission to be the 'world’s most loved bakery'.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in the hospitality industry. Focus on your leadership skills and any achievements that demonstrate your ability to drive performance in a fast-paced environment.
Be Genuine:In your cover letter, be genuine and reflect your personality. We love friendly and welcoming people, so don’t hesitate to show us who you are and how you can contribute to creating that Hygge atmosphere in our stores.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ole-
✨Know Your Hygge
Before the interview, get familiar with the concept of 'Hygge' and how it relates to Ole & Steen's mission. Be ready to discuss how you can embody this warmth and create a welcoming atmosphere for both guests and staff.
✨Showcase Your Leadership Style
As a General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others in a fast-paced environment.
✨Passion for Hospitality
Demonstrate your love for customer service and hospitality during the interview. Share stories that highlight your commitment to providing exceptional experiences and how you can bring that passion to Ole & Steen.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Ole & Steen is the right fit for you.
