At a Glance
- Tasks: Welcome guests, share menu knowledge, and ensure smooth operations in a bustling bakery.
- Company: Join Denmark’s favourite bakery, known for its delicious offerings and warm atmosphere.
- Benefits: Earn £12.71/hour, enjoy 50% discount, free meals, and 28 days holiday.
- Other info: Flexible hours available with opportunities for both full-time and part-time roles.
- Why this job: Be part of a vibrant team and share your passion for food with customers.
- Qualifications: Excellent customer service skills and ability to thrive in a fast-paced environment.
The predicted salary is between 25000 - 27000 £ per year.
We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.
Responsibilities:
- Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices.
- Ensure all orders are entered correctly on the till.
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged.
- Ensure all monies are securely handled and accurately balanced at end of shift.
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required.
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times.
- Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times.
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards.
- Report any faulty equipment or machinery to the Manager.
- Make sure your appearance, uniform, timekeeping and behaviour always meet our standards.
- Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards.
- Prepare and assemble food as required.
Benefits of working with Ole and Steen:
- Salary £12.71 per hour.
- 50% discount at any Ole & Steen location including friends and family.
- Free meal whilst working – unlimited hot drinks.
- Uniforms provided.
- 28 days holidays.
- Full-time or part-time hours – permanent or temporary contracts.
- Referral incentive scheme – up to £1000.
- GP Helpline.
From you:
- Excellent customer service skills with the ability to engage and interact with a diverse clientele.
- Good communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast-paced environment.
Bakery Front-of-House Specialist employer: Ole-
At Ole & Steen, we pride ourselves on being a welcoming and vibrant workplace where our Bakery Front-of-House Specialists can thrive. With competitive pay, generous discounts, and a supportive team culture, we offer our employees the chance to grow within a beloved brand that values passion for food and exceptional customer service. Located in the heart of Piccadilly Circus, our flagship bakery provides a unique opportunity to be part of an expanding family that celebrates quality and community.
StudySmarter Expert Advice🤫
We think this is how you could land Bakery Front-of-House Specialist
✨Tip Number 1
Get to know the bakery! Before your interview, pop in and grab a coffee or pastry. Chat with the staff and soak up the vibe. This will not only give you insight into the culture but also help you stand out by showing genuine interest.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member, pretending to take orders and handle payments. This will help you feel more confident and ready to impress during the real deal.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. A tidy appearance shows that you respect the brand and are serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bakery Front-of-House Specialist
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us see your love for food and drinks shine through! Share any experiences you have that relate to our menu or the bakery scene. We want to know why you're excited about joining our team!
Be Personable:Remember, we’re all about making our guests feel at home. Use a friendly tone in your application and show us how you connect with people. A warm personality can really make a difference in the front-of-house role!
Attention to Detail:Make sure to double-check your application for any typos or errors. Just like we pay attention to every detail in our pastries, we appreciate candidates who take the time to present a polished application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ole-
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the bakery's menu. Understand the different types of breads, pastries, and drinks they offer. This will not only show your passion for food but also help you answer questions about menu recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made customers feel welcome and how you handled any challenges. This will demonstrate that you can create a warm atmosphere for guests, just like they expect at the bakery.
✨Practice Handling Transactions
Since accuracy in handling payments is crucial, practice how you would take orders and process payments. You might even want to role-play this with a friend. Being comfortable with this process will help you feel more confident during the interview.
✨Emphasise Teamwork and Cleanliness
Be ready to discuss how you work well in a team and your approach to maintaining cleanliness in a busy environment. Share specific instances where you contributed to a tidy workspace or helped a colleague, as this aligns with the bakery's standards.
