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For Companies At a Glance
- Tasks: Welcome guests with warmth, share menu knowledge, and ensure smooth operations.
- Company: Join Denmark’s favourite bakery expanding in London.
- Benefits: Earn £12.21/hour, enjoy 50% discount, free meals, and 28 days holiday.
- Why this job: Be part of a passionate team creating delicious food experiences.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced environment.
- Other info: Flexible hours with permanent or temporary contracts and career growth opportunities.
Arguably The Best Scandi Bakery In Town
We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open‑faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.
Responsibilities
- Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices.
- Ensure all orders are entered correctly on the till.
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged.
- Ensure all monies are securely handled and accurately balanced at end of shift.
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re‑ordering may be required.
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times.
- Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times.
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards.
- Report any faulty equipment or machinery to the Manager.
- Make sure your appearance, uniform, timekeeping and behaviour always meet our standards.
- Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards.
- Prepare and assemble food as required.
Benefits Of Working With Ole And Steen
- Salary £12.21 per hour
- 50% discount at any Ole & Steen location including friends and family.
- Free meal whilst working – unlimited hot drinks.
- Uniforms provided.
- 28 days holidays
- Full‑time or part‑time hours – permanent or temporary contracts
- Referral incentive scheme – up to £1000
- GP Helpline
From You
- Excellent customer service skills with the ability to engage and interact with a diverse clientele.
- Good communication and interpersonal abilities.
- Ability to work efficiently in a fast‑paced environment and handle multiple tasks simultaneously.
- Attention to detail.
- Ability to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast‑paced environment.
Interview Process
- Online Questionnaire
- Phone Interview
- Trial Shift
- Offer
#J-18808-Ljbffr
Team Member employer: Ole & Steen
Contact Detail:
Ole & Steen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, check out Ole & Steen's menu and their vibe. This way, you can chat about your favourite pastries or coffee during the interview, showing your passion for what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate. Think about how you’d handle customer service scenarios or multitasking in a busy bakery. The more you prepare, the more confident you'll feel!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A neat appearance shows that you respect the brand and are ready to represent them well.
✨Tip Number 4
Don’t forget to follow up! After your trial shift or interview, drop a quick thank-you email. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and drinks shine through! Share any experiences you have with food service or your favourite dishes. We want to see that you’re excited about joining our team!
Be Personable: Remember, we’re all about making our guests feel at home. Use a friendly tone in your application and highlight any customer service experience you have. Show us how you can create a warm atmosphere for our guests!
Attention to Detail is Key: Make sure to double-check your application for any typos or errors. Just like we pay attention to every detail in our bakery, we want to see that you do the same in your written application. It shows you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Ole & Steen
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and the different offerings. This will not only show your passion for food and drinks but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to make a guest feel welcome, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss how you work in a team. Share experiences where you collaborated effectively or helped a colleague, highlighting your ability to thrive in a fast-paced environment.
✨Dress the Part
Make sure you present yourself well for the interview. Dress smartly and appropriately, as first impressions matter. This shows that you respect the brand and understand the importance of appearance in the hospitality industry.