At a Glance
- Tasks: Lead a vibrant team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn up to £45,000 plus bonuses, flexible shifts, and 28 days holiday.
- Other info: Grow your skills in a dynamic environment focused on community and quality.
- Why this job: Be part of a mission to become the world’s most loved bakery while enjoying great perks.
- Qualifications: Experience in hospitality and a passion for customer service and food.
The predicted salary is between 45000 - 45000 £ per year.
Join Team HYGGE and see your Career RISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community; welcoming them into our store and serving them hand-made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly-baked range and bring a little joy to their day.
Package
- Salary up to £45,000 depending on experience and on top of that the opportunity to earn up to £12k bonus per annum based on performance.
- Flexible shifts.
- Referral program scheme - up to £1000.
- Uniform provided.
- 28 days holiday.
- Learn new skills and grow with us.
- Access to a wellness scheme.
- Pension scheme.
The Role
As a General Manager at Ole & Steen, you’ll be responsible for running one of our amazing stores. You will be an experienced hospitality professional who is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.
What else will you do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made‑by‑hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience.
You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”. It’s not just a job; it’s a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
General Manager employer: Ole & Steen
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community hub where warmth and quality come together. As a General Manager in London, you will enjoy a competitive salary, performance-based bonuses, and a supportive work culture that encourages personal growth and skill development. Join our passionate team and help us create memorable experiences for our guests while enjoying flexible shifts, generous holiday allowances, and wellness benefits.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on a General Manager role at Ole & Steen!
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with hiring managers, share your love for great customer service and how you can bring that Hygge vibe to the team. Let them see your enthusiasm!
✨Tip Number 3
Prepare for interviews by researching Ole & Steen’s values and mission. Be ready to discuss how your experience aligns with their goal of becoming the world’s most loved bakery. It’ll show you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Ole & Steen family right from the start!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality and great customer service shine through. We want to see how excited you are about joining our mission to be the 'world’s most loved bakery'.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in the hospitality industry. We love seeing how your background aligns with our values and the role of General Manager.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for friendly and welcoming individuals who can create a warm atmosphere for our guests, so let that come across in your writing!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Ole & Steen
✨Know Your Bakery Basics
Before the interview, brush up on your knowledge of artisan breads and pastries. Familiarise yourself with Ole & Steen's offerings and their unique selling points. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight how you role-model positive behaviours and inspire others.
✨Embrace the Hygge Philosophy
Understand the concept of 'Hygge' and how it relates to the customer experience at Ole & Steen. Be ready to discuss how you can create a warm and inviting atmosphere for guests and staff alike, making everyone feel at home in the store.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the company culture, team dynamics, and opportunities for growth within Ole & Steen. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
