At a Glance
- Tasks: Lead a vibrant team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn up to £45,000 plus bonuses, flexible shifts, and 28 days holiday.
- Other info: Grow your skills in a dynamic environment focused on community and quality.
- Why this job: Be part of a mission to become the world’s most loved bakery while enjoying great perks.
- Qualifications: Experience in hospitality and a passion for customer service and food.
The predicted salary is between 45000 - 45000 £ per year.
Join Team HYGGE and see your Career RISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community; welcoming them into our store and serving them hand-made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly-baked range and bring a little joy to their day.
Package:
- Salary up to £45,000 depending on experience
- Opportunity to earn up to £12k bonus per annum based on performance
- Flexible shifts
- Referral program scheme - up to £1000
- Uniform provided
- 28 days holiday
- Learn new skills and grow with us
- Access to a wellness scheme
- Pension scheme
The Role:
As a General Manager at Ole & Steen, you’ll be responsible for running one of our amazing stores. You will be an experienced hospitality professional who is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.
What else will you do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made‑by‑hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience. You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”. It’s not just a job; it’s a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
Store General Manager – Luxury Bakery & Coffee Lead in City of Westminster employer: Ole & Steen
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community where passion for quality food and exceptional service thrives. As a Store General Manager in London, you will enjoy a supportive work culture that values your growth, offering flexible shifts, a competitive salary with performance bonuses, and access to wellness schemes. Join us in creating a warm and inviting atmosphere while leading a dedicated team, and experience the joy of bringing Hygge to life in our vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Store General Manager – Luxury Bakery & Coffee Lead in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Store General Manager role. You never know who might have the inside scoop on an opening at Ole & Steen!
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your passion for customer service and hospitality shine through. Remember, we want someone who embodies the Hygge spirit, so bring your warmth and friendliness to the table.
✨Tip Number 3
Do your homework! Familiarise yourself with Ole & Steen’s values and products before your interview. This will not only impress us but also help you articulate how you can contribute to our mission of becoming the world’s most loved bakery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team and bringing a little joy to our guests’ day.
We think you need these skills to ace Store General Manager – Luxury Bakery & Coffee Lead in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality and great food shine through. We want to see your enthusiasm for creating a warm and welcoming atmosphere that embodies the Hygge spirit!
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of Store General Manager. Highlight your leadership experience and any achievements in customer service that demonstrate your ability to inspire a team.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Ole & Steen. Share your story, your connection to our values, and how you plan to bring joy to our guests and team alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Ole & Steen
✨Know Your Bakery Basics
Before the interview, brush up on your knowledge of artisan breads and pastries. Familiarise yourself with Ole & Steen's offerings and their unique selling points. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight how you role-model positive behaviours and inspire others.
✨Emphasise Customer Service Passion
Ole & Steen values great customer service. Be ready to discuss your approach to creating a welcoming atmosphere for guests. Share specific instances where you've gone above and beyond to ensure customer satisfaction, reflecting the 'Hygge' spirit.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the company culture, team dynamics, or future growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
