At a Glance
- Tasks: Lead a vibrant team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn up to £45,000 plus bonuses, flexible shifts, and 28 days holiday.
- Other info: Grow your skills in a dynamic environment focused on community and quality.
- Why this job: Be part of a mission to become the world’s most loved bakery while enjoying great perks.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 45000 - 45000 £ per year.
Join Team HYGGE and see your Career RISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We’ve become part of our guests’ local community; welcoming them into our store and serving them hand-made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
‘Hygge’ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we’re on the lookout for more to join us on our mission to become the “world’s most loved bakery”. We want our team to pass on their passion of our freshly-baked range and bring a little joy to their day.
Package:
- Salary up to £45,000 depending on experience
- Opportunity to earn up to £12k bonus per annum based on performance
- Flexible shifts
- Referral program scheme - up to £1000
- Uniform provided
- 28 days holiday
- Learn new skills and grow with us
- Access to a wellness scheme
- Pension scheme
The Role:
As a General Manager at Ole & Steen, you’ll be responsible for running one of our amazing stores. You will be an experienced hospitality professional who is able to lead a team, role‑modeling positive behaviours and driving performance in a fast‑paced environment.
What else will you do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you’ll help foster an atmosphere where made‑by‑hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience. You’ll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the “World’s most loved bakery”. It’s not just a job; it’s a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
General Manager in City of Westminster employer: Ole & Steen
At Ole & Steen, we pride ourselves on being more than just a bakery; we are a community where passion for hospitality and quality food thrives. As a General Manager, you will enjoy a supportive work culture that values your growth with opportunities to learn new skills, flexible shifts, and a comprehensive benefits package including a wellness scheme and performance bonuses. Join us in creating a warm and inviting atmosphere that embodies the essence of 'Hygge' while leading a dedicated team in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Ole & Steen. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to meet potential employers, share your love for great customer service and how you embody the Hygge spirit. Let them see your enthusiasm!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the General Manager role. Think about how you would lead a team and create that warm atmosphere Ole & Steen is known for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Ole & Steen family.
We think you need these skills to ace General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality and great customer service shine through. We want to see how excited you are about joining our mission to be the 'world’s most loved bakery'.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in managing teams and delivering exceptional service. We love seeing how your background aligns with our values and the role of General Manager.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who embodies the spirit of Hygge, so let us get to know the real you and how you can contribute to our warm and welcoming atmosphere.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Ole & Steen
✨Know Your Hygge
Before the interview, get familiar with the concept of 'Hygge' and how it relates to Ole & Steen's mission. Be ready to discuss how you can embody this philosophy in your role as General Manager, creating a warm and inviting atmosphere for both guests and staff.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight your ability to inspire and motivate others, as well as how you handle challenges. This will demonstrate that you can be the role model they’re looking for.
✨Passion for Quality
Express your enthusiasm for high-quality food and customer service. Share personal experiences that showcase your love for hospitality and how you’ve gone above and beyond to ensure a great experience for guests. This aligns perfectly with their values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if Ole & Steen is the right fit for you. Plus, it keeps the conversation engaging!
