At a Glance
- Tasks: Lead shifts, inspire your team, and deliver exceptional customer service.
- Company: Join Ole and Steen, a vibrant bakery with a welcoming atmosphere.
- Benefits: Earn up to £36,000, enjoy free food, and 50% discount at all locations.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Step up your management game in a fast-paced, fun environment.
- Qualifications: Experience in hospitality and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
Central London area location. Package up to £36,000 depending on experience. Flexibility of shifts. Free food whilst on shift. 50% discount at any Ole and Steen location. Referral program scheme – up to £1000. Uniform provided. Pension scheme. GP Helpline.
What we are looking for
- You are friendly and welcoming with an ability to make our guests feel at home in your store.
- You will lead from the front and inspire your teams to always provide a similarly high level of experience.
- You are already an Assistant Manager looking for a new challenge in a great company or maybe you’re a Team Leader or Supervisor and are looking for the next step in your management/leadership career path.
- Experience in hospitality with a drive to perform, positive behaviours and the resilience to cope with a fast‑paced environment.
- Someone with great communication skills who can have real conversations with teams and guests.
- Someone who can inspire and engage their team to perform brilliantly.
A Day in a Life
- Running the shift and being responsible for the store in the General Manager’s absence.
- Providing exceptional customer service for our guests and ensuring the team are deployed in the most effective way to achieve this.
- Act as a role model for your team and be an ambassador for Ole and Steen, always reflecting our brand personality with a positive attitude and excellent standards.
- Driving the achievement of sales and other KPI’s as set by your General Manager and in line with any marketing campaigns or promotional offers.
- To provide a clear handover during shift changes and ensure each shift is reviewed, handovers and briefings are carried out and action plans are recorded and achieved.
- Demonstrate a high standard of bakery and personal presentation, ensuring good personal hygiene and uniform standards of self and team.
- Assist in the training and support of (new) team members including ongoing coaching and feedback.
- Open/close the store in line with company standards, including cleaning and maintaining brand standards.
- Learn new skills and grow with us.
Assistant Manager employer: Ole & Steen
At Ole and Steen, we pride ourselves on being an exceptional employer in the heart of Central London, offering a vibrant work culture that values flexibility and employee well-being. With competitive benefits such as free food during shifts, generous discounts, and a supportive environment for career growth, we empower our Assistant Managers to lead with confidence and inspire their teams. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making every day a fulfilling experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Show up in person! If you're eyeing a specific Ole and Steen location, pop in and introduce yourself. A warm smile and a quick chat with the manager can make a lasting impression.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with what they’re looking for. Be ready to share examples of how you've inspired your team or handled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Ole and Steen family.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and welcoming nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality. Whether you're an Assistant Manager or stepping up from a Team Leader role, we want to know how your background aligns with what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ole & Steen
✨Know the Company Inside Out
Before your interview, take some time to research Ole and Steen. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and create a positive work environment.
✨Demonstrate Exceptional Customer Service
Since the role focuses on providing outstanding customer service, be ready to discuss how you've gone above and beyond for guests in previous positions. Share specific stories that illustrate your commitment to creating memorable experiences for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
