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For Companies At a Glance
- Tasks: Lead shifts, inspire your team, and deliver exceptional customer service.
- Company: Join Ole and Steen, a vibrant bakery with a welcoming atmosphere.
- Benefits: Up to £36,000 salary, free food, 50% discount, and flexible shifts.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Step up your management game in a fast-paced, fun environment.
- Qualifications: Experience in hospitality and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
Central London area location. Package up to £36,000 depending on experience. Flexibility of shifts. Free food whilst on shift. 50% discount at any Ole and Steen location. Referral program scheme – up to £1000. Uniform provided. Pension scheme. GP Helpline.
What we are looking for:
- You are friendly and welcoming with an ability to make our guests feel at home in your store.
- You will lead from the front and inspire your teams to always provide a similarly high level of experience.
- You are already an Assistant Manager looking for a new challenge in a great company or maybe you’re a Team Leader or Supervisor and are looking for the next step in your management/leadership career path.
- Experience in hospitality with a drive to perform, positive behaviours and the resilience to cope with a fast‑paced environment.
- Someone with great communication skills who can have real conversations with teams and guests.
- Someone who can inspire and engage their team to perform brilliantly.
A Day in a Life:
- Running the shift and being responsible for the store in the General Manager’s absence.
- Providing exceptional customer service for our guests and ensuring the team are deployed in the most effective way to achieve this.
- Act as a role model for your team and be an ambassador for Ole and Steen, always reflecting our brand personality with a positive attitude and excellent standards.
- Driving the achievement of sales and other KPI’s as set by your General Manager and in line with any marketing campaigns or promotional offers.
- To provide a clear handover during shift changes and ensure each shift is reviewed, handovers and briefings are carried out and action plans are recorded and achieved.
- Demonstrate a high standard of bakery and personal presentation, ensuring good personal hygiene and uniform standards of self and team.
- Assist in the training and support of (new) team members including ongoing coaching and feedback.
- Open/close the store in line with company standards, including cleaning and maintaining brand standards.
- Learn new skills and grow with us.
Assistant Manager employer: Ole & Steen
Contact Detail:
Ole & Steen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios you might face. Think about how you can showcase your leadership skills and experience in a fast-paced environment. Remember, confidence is key!
✨Tip Number 3
When you get that interview, don’t just talk about your experience—share stories that highlight your ability to inspire and engage teams. Show them you’re not just a manager, but a role model who can drive performance!
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing candidates who are proactive and take the time to connect with us directly. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Highlight Relevant Experience: Make sure to showcase your experience in hospitality, especially if you've held roles like Assistant Manager, Team Leader, or Supervisor. We’re looking for someone who can inspire and engage their team, so share examples of how you've done this in the past.
Tailor Your Application: Read the job description carefully and tailor your application to match what we’re looking for. Use keywords from the description to demonstrate that you understand the role and are a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Ole and Steen!
How to prepare for a job interview at Ole & Steen
✨Know the Company Inside Out
Before your interview, make sure you research Ole and Steen thoroughly. Understand their brand values, menu offerings, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest and align your answers with their ethos.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, handled challenges, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Service Excellence
Since providing exceptional customer service is key, think of specific instances where you went above and beyond for guests. Be ready to discuss how you would handle difficult situations or complaints, showcasing your problem-solving skills and positive attitude.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if Ole and Steen is the right fit for you.