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For Companies At a Glance
- Tasks: Welcome guests, share menu knowledge, and ensure smooth operations in a bustling bakery.
- Company: Join Ole & Steen, Denmark’s favourite bakery with a vibrant atmosphere.
- Benefits: Earn ÂŁ12.21/hour, enjoy 50% off, free meals, and 28 days holiday.
- Why this job: Be part of a passionate team and create memorable experiences for our guests.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced environment.
- Other info: Flexible hours available with opportunities for both full-time and part-time roles.
Overview
“Arguably The Best Scandi Bakery In Town” Time Out
We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.
Responsibilities
- Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices
- Ensure all orders are entered correctly on the till.
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged
- Ensure all monies are securely handled and accurately balanced at end of shift
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times
- Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards
- Report any faulty equipment or machinery to the Manager
- Make sure your appearance, uniform, timekeeping and behaviour always meet our standards
- Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards
- Prepare and assemble food as required
Benefits of working with Ole and Steen
- Salary ÂŁ12.21 per hour
- 50% discount at any Ole & Steen location including friends and family.
- Free meal whilst working – unli mited hot drinks.
- Uniforms provided.
- 28 days holidays
- Full – time or part – time hours – permanent or temporary contracts
- Referral incentive scheme – up to £ 1000
- GP Helpline
From you
- Excellent customer service skills with the ability to engage and interact with a diverse clientele.
- Good communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast-paced environment.
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Team Member employer: Ole & Steen UK
Contact Detail:
Ole & Steen UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Ole & Steen. Familiarise yourself with their menu and values. This way, you can show your passion for their food and drinks, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy environments. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Dress to impress! Make sure your appearance is neat and tidy, reflecting the standards of Ole & Steen. A smart outfit not only shows respect but also boosts your confidence. Remember, first impressions matter!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Tailor Your Application: Make sure to customise your application to match what we’re looking for. Highlight your customer service skills and any experience you have in fast-paced environments – it’ll make you stand out!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your relevant experience and skills that align with the Team Member role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ole & Steen UK
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and the different offerings. This will not only show your passion for food but also help you answer questions about how you would assist customers in making great choices.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to make a guest feel welcome, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss how you work in a team. Share stories that highlight your ability to collaborate and support your colleagues in a fast-paced environment.
✨Dress the Part
Make sure you present yourself well for the interview. Dress smartly and appropriately, as first impressions matter. It reflects your understanding of their standards and shows that you take the opportunity seriously.
