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- Tasks: Lead a team, inspire great customer service, and create a welcoming atmosphere.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Earn ÂŁ13.00, enjoy flexible shifts, free food, and 50% discount off-shift.
- Other info: Opportunities for growth and a chance to complete a Level 3 Apprenticeship.
- Why this job: Be part of a mission to become the worldâs most loved bakery.
- Qualifications: Passion for hospitality, leadership skills, and a friendly attitude.
The predicted salary is between 27300 - 27300 ÂŁ per year.
Join Team HYGGE and see your Career RISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisanal breads and pastries across Denmark, the UK and New York. Weâve become part of our guestâs local community; welcoming them into our store and serving them hand-made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
âHyggeâ (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and weâre on the lookout for more to join us on our mission to become the âworldâs most loved bakeryâ. We want our team to pass on their passion of our freshly-baked range and bring a little joy to their day.
As a Team Leader at Ole & Steen youâll be responsible for supporting the General Manager and leading a shift in their absence. What else you will do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, youâll help foster an atmosphere where made-by-hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience. Youâll have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the âWorldâs most loved bakeryâ.
BENEFITS:
- ÂŁ13.00 and on top of that individual & team incentives based on performance.
- Flexible shifts
- Free food on shift
- 50% discount when not on shift at any Ole & Steen store
- Uniform provided
- 28 days holiday
- Full or part-time hours
- Learn new skills and grow with us with the potential to complete a L3 Apprenticeship in Leadership and Management
It's not just a job; it's a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
Team Leader in London employer: Ole & Steen UK
Contact Detail:
Ole & Steen UK Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Team Leader in London
â¨Tip Number 1
Get to know the company culture! Before your interview, spend some time in an Ole & Steen store. Experience the vibe, chat with the team, and soak up that Hygge atmosphere. This will help you connect with the interviewers and show them you're genuinely interested.
â¨Tip Number 2
Practice your people skills! As a Team Leader, you'll be all about leading and inspiring your team. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions and team dynamics.
â¨Tip Number 3
Show off your passion for food and hospitality! Bring examples of how you've created memorable experiences for customers in the past. Whether itâs a special event or a simple act of kindness, let your enthusiasm shine through!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre keen on joining the Ole & Steen family. Letâs make that Hygge happen together!
We think you need these skills to ace Team Leader in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for customer service and hospitality shine through. We want to see how excited you are about joining our team and bringing a little joy to our guests' day!
Be Authentic: Donât be afraid to show your personality! Weâre all about creating a warm and welcoming atmosphere, so let us get to know the real you in your application. Authenticity goes a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight any relevant experience and skills that align with our mission to be the 'worldâs most loved bakery'. This shows us youâve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team. Plus, itâs super easy!
How to prepare for a job interview at Ole & Steen UK
â¨Know Your Hygge
Familiarise yourself with the concept of 'Hygge' and how it relates to Ole & Steen's mission. Be ready to discuss how you can create a warm and inviting atmosphere for guests, as this is key to their brand.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire others and maintain high standards, as this will be crucial for the Team Leader role.
â¨Passion for Customer Service
Be ready to share your experiences in customer service and how youâve gone above and beyond to make guests feel welcome. This aligns perfectly with Ole & Steenâs focus on providing an exceptional guest experience.
â¨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and team dynamics. This shows your genuine interest in joining their mission and helps you understand how you can contribute to making Ole & Steen the 'worldâs most loved bakery'.