Team Leader

4 days ago Be among the first 25 applicants

Overview

Ole & Steen is an award‑winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisanal breads and pastries across Denmark, the UK and New York. We’ve become part of our guest’s local community; welcoming them into our store and serving them hand‑made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues. ‘Hygge’ (hoo‑gah) is a Danish term meaning to create warmth and enjoy the good things in life, with good people.

Responsibilities

• Support the General Manager and lead a shift in their absence.
• Greet guests with genuine warmth.
• Act as a role model for our teams, always reflecting a positive attitude and excellent standards.
• Foster an atmosphere where made‑by‑hand quality meets approachable luxury.
• Lead from the front and inspire your teams to provide a high level of experience.
• Exceed customer service expectations for people, coffee, food and hospitality.

Benefits

• £13.00 base pay plus individual & team incentives based on performance.
• Flexible shifts.
• Free food on shift.
• 50 % discount at any Ole & Steen store when not on shift.
• Uniform provided.
• 28 days holiday.
• Full or part‑time hours.
• Opportunity to complete an L3 Apprenticeship in Leadership and Management.

Location

London, England, United Kingdom

Senior Level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Hospitality

Commitment to Equality

We are an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or any other legally protected status.

Contact

Join us at Ole & Steen and let’s bring the hygge to London together.