At a Glance
- Tasks: Lead a vibrant team and create a warm, welcoming atmosphere for guests.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich heritage.
- Benefits: Competitive salary, performance bonuses, flexible shifts, and wellness schemes.
- Why this job: Be part of a mission to become the world's most loved bakery while enjoying a fun work environment.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Grow your skills and career in a dynamic, supportive setting.
The predicted salary is between 36000 - 60000 £ per year.
Join Team HYGGE and see your Career RISE. Ole & Steen is an award-winning Danish bakery with 30 years of heritage behind us. We proudly produce fresh artisan breads and pastries across Denmark, the UK and New York. We have become part of our guests' local community; welcoming them into our store and serving them hand-made breads and pastries made with heart, perfectly poured coffees, and a space to indulge in a moment alone or to gather with friends and colleagues.
'Hygge' (hoo-gah): A Danish term meaning to create warmth and enjoy the good things in life, with good people. We also have a lot of amazing people who help us be the Hygge, and we are on the lookout for more to join us on our mission to become the "world's most loved bakery". We want our team to pass on their passion for our freshly-baked range and bring a little joy to their day.
Package: Salary up to £45,000, depending on experience, with the opportunity to earn up to £12,000 bonus per annum based on performance. Flexible shifts, referral program scheme, uniform provided, 28 days holiday, learn new skills and grow with us, access to wellness scheme, pension scheme.
The Role: As a General Manager at Ole & Steen, you will be responsible for running one of our amazing stores. You will be an experienced hospitality professional that is able to lead a team, role-modelling positive behaviours and driving performance in a fast-paced environment.
What else you will do? From greeting guests with genuine warmth to acting as a role model for our teams, always reflecting a positive attitude and excellent standards, you will help foster an atmosphere where made-by-hand quality meets approachable luxury. You are friendly and welcoming with an ability to make our guests feel at home in your store. You will lead from the front and inspire your teams to always provide a similarly high level of experience. You will have a passion for great customer service, for people, coffee, food and hospitality and be excited to join us on our mission to be the "World's most loved bakery".
It's not just a job; it's a passion. Join us at Ole & Steen and let's bring the Hygge to London together.
General Manager - Ole and Steen - Windsor employer: Ole and Steen
Contact Detail:
Ole and Steen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Ole and Steen - Windsor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opening at Ole & Steen or similar places.
✨Tip Number 2
Get social! Follow Ole & Steen on social media and engage with their posts. This not only shows your interest but can also help you connect with current employees who might share insights about the company culture and hiring process.
✨Tip Number 3
Prepare for the interview by immersing yourself in the brand. Visit an Ole & Steen store, experience the atmosphere, and think about how you can contribute to their mission of being the 'world's most loved bakery'. Bring that passion to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Ole & Steen family and bringing that Hygge vibe to life.
We think you need these skills to ace General Manager - Ole and Steen - Windsor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality and great customer service shine through. We want to see how excited you are about joining our team and bringing the Hygge to our guests!
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in the hospitality industry. We love seeing how your background aligns with our mission to be the world's most loved bakery.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let your unique voice come through in your writing!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Ole and Steen
✨Know Your Bakery Basics
Before the interview, brush up on your knowledge of Ole & Steen's offerings. Familiarise yourself with their artisan breads and pastries, and be ready to discuss your favourites. This shows genuine interest and helps you connect with the brand.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight how you role-model positive behaviours in a fast-paced environment.
✨Emphasise Customer Service Passion
Ole & Steen values great customer service. Be prepared to share stories that demonstrate your commitment to creating a welcoming atmosphere. Discuss how you’ve gone above and beyond for customers in previous roles to align with their mission of being the 'world's most loved bakery'.
✨Bring the Hygge Vibe
Understand the concept of 'Hygge' and think about how you can embody this in your role. During the interview, express how you would create warmth and community in the store, making guests feel at home while enjoying their experience.