Senior Business Services Administrator

This is an exciting time to join Children’s Services in Oldham. We’re looking for a committed and motivated person to provide high quality professional support to frontline children’s social workers and managers to help families keep children safe. If you’re looking to make a real difference, Children’s Social Care Services are looking for people like you to provide effective and comprehensive senior level administrative support, ensuring service support needs are met efficiently and effectively and contributing to continuous service improvement. We will ensure you have everything needed to do your job well and support you to progress in your career. We have a loyal, supportive, and enthusiastic workforce who will give you a very warm welcome.

In this role you will:

• Send out invitations, prepare for and minute complex social care meetings and distribute key documents to professionals and families.
• Oversee the workflow management of other business services employees.
• Provide administrative support, working to competing and changing priorities and demands.
• Provide an excellent level of customer service, working as part of a team to achieve service objectives.
• Monitor and maintain a range of financial and budget information and complete audits of financial payment requests.
• Use Windows Operating System and Microsoft Office Programs and internal systems and communicate with a variety of audiences.
• Securely manage confidential and sensitive information.

Key Requirements

To succeed in this role, you will be able to:

• Experience of coordinating and minuting complex meetings, dealing with information that is distressing.
• Good organisational skills and be able to work on own initiative, complete tasks to deadlines, re-prioritise own work, and that of the team, if necessary.
• Experience of providing a high standard of customer service.
• Communicate effectively and be confident to challenge when advising and supporting senior officers.
• Experience of following financial procedures.
• Experience of supervising others, and ensuring they complete tasks to agreed deadlines and to required quality standards.
• Strong communication and interpersonal skills and be a flexible team player, able to work at pace with excellent attention to detail.
• Knowledge of the General Data Protection Regulations.

Our Benefits Package

• 25 days annual leave which increases after 5 and 10 years’ service.
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups.

Inclusive Recruitment

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

Data and Privacy

For details of how we use your data please see our Privacy Notice.

Important Information

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.