Quality Assurance Coordinator

We are looking for a highly organised and motivated Quality Assurance Coordinator to support the delivery of Children’s Social Care’s Quality Assurance Framework. This is an exciting opportunity to play a key role in strengthening the way we capture, coordinate and share learning from practice reviews, audits, feedback and performance activity. The post will support improved communication, better use of data, and the tracking of learning and improvement across Children’s Social Care and the Oldham Safeguarding Children Partnership. The successful candidate will work closely with managers, practitioners and partners to help ensure that quality assurance activity is well coordinated, meaningful and focused on improving outcomes for children, young people and families.

Key responsibilities

• Coordinate quality assurance activity, including practice reviews, thematic audits, feedback mechanisms and learning actions.
• Collate, organise and present information and data to support service improvement, management oversight and inspection readiness.
• Support effective communication of learning, key messages and development opportunities across the workforce.
• Help improve the quality and consistency of information recorded on systems such as Mosaic.
• Track and evidence the impact of learning, feedback and service improvement activity across Children’s Social Care.
• Build effective and constructive relationships with colleagues, managers and partner agencies to promote challenge, reflection, learning and continuous improvement.

Key requirements

• Strong organisational and coordination skills, with the ability to manage information, actions and deadlines effectively.
• Experience of working with data, reports or performance information to support service improvement.
• Excellent communication skills, with the ability to work with a range of colleagues, managers and partners.

This post does not require a Disclosure and Barring Service check and does not require registration with Social Work England or another professional body. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service.
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups.

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.