At a Glance
- Tasks: Provide top-notch IT support and maintain tech systems across our academies.
- Company: Join Crompton House Multi-Academy Trust, a forward-thinking educational organisation.
- Benefits: Enjoy 24 holidays plus bank holidays and professional development opportunities.
- Other info: Collaborative environment with opportunities for growth and impact.
- Why this job: Make a real difference in education by enhancing learning through technology.
- Qualifications: Experience in IT support with strong technical skills in Windows Server and Office 365.
The predicted salary is between 28598 - 31022 £ per year.
Crompton House Multi-Academy Trust is a dynamic and forward-thinking educational organization dedicated to delivering excellence in education across our academies. With a strong commitment to innovation and technology, we support our schools in achieving their goals by providing state-of-the-art IT infrastructure and services.
As the Trust Senior IT Technician, you will be a key member of our IT team, ensuring the smooth operation, maintenance, and development of our IT systems across the Trust. You will provide technical expertise, resolve complex issues, and support staff and students in utilizing technology effectively to enhance learning and administrative efficiency.
Key Responsibilities- Provide 1st & 2nd line technical support across the Trust, resolving escalated IT issues promptly and effectively.
- Manage and maintain hardware, software, and network infrastructure, ensuring systems are secure, reliable, and up to date.
- Work collaboratively with the Trust Head of IT Services and other technicians to plan and implement IT projects and upgrades.
- Deliver training and guidance to staff on IT systems, software, and best practices.
- Monitor and maintain backups, disaster recovery processes, and cybersecurity protocols.
- Act as a point of contact for external IT service providers and suppliers, ensuring cost‑effective and efficient delivery of services.
- Assist in the development and enforcement of IT policies and procedures across the Trust.
- Ensure compliance with GDPR and other relevant data protection regulations.
- Proven experience in an IT support role, preferably in an education or multi‑site environment.
- Strong technical knowledge of Windows Server, Active Directory, Office 365, and network infrastructure (DNS, DHCP, VLANs, etc.).
- Familiarity with safeguarding requirements and the role of IT in supporting safe practices within educational settings.
- Excellent problem‑solving skills and the ability to work under pressure.
- Strong communication skills with a customer‑focused approach.
- Ability to work independently and collaboratively within a team.
- A full, clean driving license and willingness to travel between sites.
- Relevant IT certifications such as CompTIA, Microsoft, or Cisco.
- Experience with virtualization technologies (e.g. VMware, Hyper‑V).
- Knowledge of school management systems (e.g. SIMS, Arbor).
- 24 holidays a year + bank holidays and the opportunity for a further 2 days per year.
- Opportunities for professional development and training.
- The chance to work in a supportive, collaborative, and innovative environment.
- A role where your contributions will directly impact the success of schools and students.
Trust Senior IT Technician in Oldham employer: Oldham Council
Crompton House Multi-Academy Trust is an exceptional employer that prioritises innovation and collaboration in the educational sector. With a strong focus on professional development, employees benefit from a supportive work culture that encourages growth and the opportunity to make a meaningful impact on students' learning experiences. Located in a dynamic environment, the Trust offers competitive salaries, generous holiday allowances, and a commitment to maintaining cutting-edge IT systems that enhance educational outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Trust Senior IT Technician in Oldham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Oldham Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Oldham Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Oldham Council!
✨Direct Apply to Oldham Council
Let's not forget to apply directly through the Oldham Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Trust Senior IT Technician in Oldham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Oldham Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Oldham Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Oldham Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
