Hybrid Crisis Payments Officer in Oldham

Hybrid Crisis Payments Officer in Oldham

Oldham Full-Time 23400 - 28600 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support residents in financial hardship by reviewing crisis payment applications and making timely decisions.
  • Company: Oldham Council, dedicated to helping the community thrive.
  • Benefits: Competitive salary, flexible working options, and opportunities for personal development.
  • Other info: Join a supportive team focused on community welfare.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Strong communication skills and attention to detail required.

The predicted salary is between 23400 - 28600 Β£ per year.

Oldham Council invites applications for a Crisis Payment Officer to support residents in financial hardship.

The role involves reviewing crisis payment applications, verifying evidence, and applying policy to determine eligibility and awarded items.

This post sits within the Customer Operations team and requires accurate, timely decisions with a resident-focused approach.

The successful candidate will handle communications with applicants, process cases via the CMS, and collaborate with other

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Hybrid Crisis Payments Officer in Oldham employer: Oldham Council

New Bridge School is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its staff. With a focus on professional development and progression opportunities within the New Bridge Trust, employees are empowered to grow their skills while making a meaningful impact on the lives of pupils with autism. Located in a vibrant community, the school offers a collaborative culture where educators can thrive alongside passionate colleagues.

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Contact Details:

Oldham Council Recruitment Team

We think you need these skills to ace Hybrid Crisis Payments Officer in Oldham

Financial Assessment
Policy Application
Evidence Verification
Customer Service
Communication Skills
Case Management System (CMS)
Decision-Making