Higher Business Services Administrator in Oldham

We're looking for a committed and motivated person to provide high quality professional support to frontline children's social workers and managers to help families keep children safe. The role provides effective and comprehensive administrative support to our Children's Social Care Teams, ensuring service support needs are met efficiently and effectively. If you join us, we will ensure that you have everything needed to do your job well and support you to progress in your career. We have a loyal, supportive, and enthusiastic workforce who will give you a very warm welcome.

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. We have identified three missions focusing on delivering the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We have translated these values into five behaviours that guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus;
• Support local leaders;
• Committed to the borough;
• Deliver high performance;
• Take ownership and drive change.

Responsibilities

• Co-ordinate and minute social care meetings and distribute key documents to professionals and families.
• Ensure information relevant to the service is recorded on systems accordingly.
• Provide administrative support, working to competing and changing priorities and demands.
• Provide an excellent level of customer service working as part of a team.
• Use computer packages and internal systems and communicate with a variety of audiences.
• Securely manage confidential and sensitive information.

Qualifications and Experience

• Experience in co-ordinating and minuting meetings.
• Good organisational skills and the ability to work on own initiative.
• Experience of providing a high standard of customer service.
• Experience of ordering goods and services and undertaking financial tasks.
• Be a flexible team player, able to work at pace with excellent attention to detail.
• Strong communication and interpersonal skills.
• Knowledge of the General Data Protection Regulations.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, refer to the policy for details on obtaining Certificates of Good Character. It is important to note that checks may be required for overseas applicants.

Benefits

• 25 days annual leave which increases after 5 and 10 years of service.
• The option to purchase additional annual leave.
• An attractive LGPS pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice schemes for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme offering 24-hour support.
• Staff recognition and celebration events.
• Peer support groups.

Inclusive Recruitment: we offer flexible working, describe available patterns, provide equipment, and make workplace adjustments as needed.