At a Glance
- Tasks: Support social workers and managers in keeping children safe through administrative tasks.
- Company: Join a dedicated team focused on making a difference in children's lives.
- Benefits: Enjoy 25 days annual leave, pension scheme, gym discounts, and wellbeing support.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: Must be working towards Level 3 Business and Administration qualification.
The predicted salary is between 18000 - 25000 € per year.
We're looking for a committed and motivated person to provide high quality professional support to frontline children's social workers and managers to help families keep children safe.
Responsibilities
- Assist officers by providing administrative support to Children’s Social Care teams, working to competing and changing priorities and demands.
- Use computer packages and internal systems and communicate with a variety of audiences.
- Provide excellent customer service to internal and external stakeholders when responding to telephone calls and covering reception, in a professional manner while working as part of a team.
- Shadow the coordination of meetings such as preparation, producing minutes and following up actions.
- Learn how to securely manage confidential and sensitive information.
Skills and Experience
- Experience of coordinating and minuting meetings.
- Experience of providing a high standard of customer service.
- Good organisational skills using own initiative and working as part of a team.
- Good communication and interpersonal skills.
- Knowledge and experience of using computer packages and internal systems.
- Ability to gain skills in administration and experience in supporting the needs of a large service.
Qualifications
- Working towards the Apprenticeship Level 3 Business and Administration qualification.
Apprenticeship Requirements
- Ability to use IT applications, including Word, Excel, and Outlook.
- Work flexibly to meet the needs of the service.
- Ability to communicate effectively by email, face to face, and over the telephone.
- Ability to develop and maintain effective working relationships with a wide range of people at different levels.
- Ability to prioritise, in order to meet deadlines.
- Ability to use own initiative to help solve problems.
- Experience of providing a high standard of customer service.
- Be a flexible team player, able to work at pace with excellent attention to detail.
- Knowledge of the General Data Protection Regulations.
Benefits
- 25 days annual leave which increases after 5 and 10 years of service.
- The option to purchase additional annual leave.
- An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
- Discounted gym membership with Oldham Active.
- Staff discount scheme for shopping, entertainment, eating‑out, eating‑in, travel, motoring and more.
- Salary sacrifice scheme for home and electronics and Cycle to Work.
- Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24‑hour access to advice and support.
- Staff recognition and celebration events.
- Peer support groups.
Business Administration Apprentice in Oldham employer: Oldham Council
Join a dedicated team committed to safeguarding children and supporting families in a rewarding role as a Business Administration Apprentice. Our organisation offers a supportive work culture with ample opportunities for personal and professional growth, including comprehensive training and development programmes. Enjoy generous benefits such as 25 days of annual leave, a robust pension scheme, and wellbeing support, all while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Business Administration Apprentice in Oldham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can support our team in providing high-quality professional support to families.
Show Off Your Communication Skills:Since you'll be interacting with various audiences, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to mention any relevant experience you have in customer service!
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks and priorities. Be sure to showcase any experiences where you've successfully managed your time and organised meetings or events.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Oldham Council
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Business Administration Apprentice. Familiarise yourself with how you'll be supporting social workers and managers, and think about how your skills can contribute to keeping children safe.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is key, prepare examples from your past experiences where you've successfully handled customer interactions. Be ready to discuss how you would approach communication with both internal and external stakeholders.
✨Demonstrate Organisational Skills
Think about times when you've had to juggle multiple tasks or priorities. Be prepared to share specific examples that highlight your organisational skills and ability to work flexibly under pressure, as this will be crucial in the role.
✨Familiarise Yourself with IT Tools
Brush up on your knowledge of IT applications like Word, Excel, and Outlook. You might be asked about your experience using these tools, so having a few examples of how you've used them effectively in the past will help you stand out.
