At a Glance
- Tasks: Help collect money owed to the council while providing top-notch customer service.
- Company: Join Oldham Council's Accounts Receivable Team and make a difference.
- Benefits: Enjoy a competitive salary and a great benefits package.
- Other info: Permanent position with opportunities for career growth.
- Why this job: Be part of a team that values customer satisfaction and efficiency.
- Qualifications: Experience in customer service and debt collection is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Oldham Council is looking for an Invoice and Debt Recovery Advisor to join the Accounts Receivable Team. This role involves collecting money owed to the council for various services. You will manage your workload while providing excellent customer service and progressing cases efficiently.
The ideal candidate will have experience in customer service, debt collection, and IT proficiency. The position is permanent and located at Oldham Council Offices, with a competitive salary and beneficial package.
Customer-Focused Debt Recovery & Invoicing Advisor employer: Oldham Council
Oldham Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As a permanent member of the Accounts Receivable Team, you will benefit from a competitive salary, a comprehensive benefits package, and opportunities for growth within a community-focused organisation dedicated to providing exceptional service to its residents.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Debt Recovery & Invoicing Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have a lead on that perfect role at Oldham Council.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt recovery and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your IT skills! Familiarise yourself with any software commonly used in debt recovery. Being tech-savvy can set you apart from other candidates and demonstrate your readiness for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer-Focused Debt Recovery & Invoicing Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and debt collection. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role at Oldham Council and how you can contribute to the Accounts Receivable Team. Keep it friendly and professional!
Showcase Your IT Skills:Since IT proficiency is key for this role, mention any relevant software or tools you’ve used in previous jobs. We love candidates who are tech-savvy and can adapt quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Oldham Council
✨Know Your Stuff
Make sure you understand the basics of debt recovery and invoicing. Brush up on relevant laws and regulations, as well as the specific services offered by Oldham Council. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in challenging situations. Highlight how you resolved issues and maintained a positive relationship with clients, as this is crucial for the role.
✨Demonstrate IT Proficiency
Familiarise yourself with common software used in debt recovery and invoicing. If you have experience with specific tools or systems, be ready to discuss them. Showing that you can quickly adapt to new technologies will give you an edge.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
