Communications Officer

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Location: Spindles Shopping Centre, West Street, Oldham, OL1 1LF

Closing Date: Sunday 20th July 2025

Shortlisting and Interview Dates: TBC.

Role Overview:

Do you have a genuine passion for communications? Do you want the opportunity to engage with families and young people, helping them to get the best start in life? Then we could have just the role for you!

We’re on the lookout for a motivated and confident Communications Officer to become the key communications contact for our Family Hubs a vital resource for families across Oldham.

Our Family Hubs are one-stop shops where families with children aged 019, and up to the age of 25 with SEND, can access the help and support they need to give their child the best start in life. This is a rewarding opportunity to help share the stories, successes, and support that make our Family Hubs such an important part of the community.

You will be working closely with the Family Hubs team to gather real-life stories, photography, and video content, bringing families experience to life through innovative story telling.

Key Responsibilities:

• To work closely with the Family Hubs teas to deliver high-quality outputs across internal and external communications, to enhance the reach of the services offered.
• To use staff and customer insight to shape effective messaging and activity, and use evaluation techniques to monitor success of activity and return on investment on all spend, undertaking ongoing monitoring, evaluation and producing reports as required.
• To deliver internal and external communications products, undertaking planning, research, copywriting and production of internal and external e-newsletters, intranet content, video content, photography and offline communications products as required, maintaining a high standard of quality and accuracy
• To work effectively with Communications service colleagues to commission, co-develop and create high quality communications content and products

Key Requirements:

• Experience of delivering communications content, products and campaigns in-house for a large, complex organisation in the public sector and/or private sector.
• Ability to deliver a range of core communications activities including copywriting, video content, events.
• Skilled at implementing key digital / online communications products such as e-newsletter software and databases.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

About Us:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our Values and Behaviours:

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our Benefits Package:

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.

Inclusive Recruitment:

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

If you’re an applicant with disabilities, anyone aged 24 or under and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and Privacy:

For details of how we use your data please see our privacy notice.

Important Information:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

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