At a Glance
- Tasks: Support patients facing challenges and create personalised care plans.
- Company: Join a compassionate team dedicated to improving community health.
- Benefits: Gain valuable experience, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and collaboration across various services.
- Why this job: Make a real difference in people's lives while tackling health inequalities.
- Qualifications: Empathy, strong communication skills, and a passion for helping others.
The predicted salary is between 36000 - 60000 € per year.
Patient Support & Case Management
- Provide 1:1 support to patients facing challenges such as deprivation, housing issues, financial hardship, mental health difficulties or chaotic lifestyles.
- Manage a caseload of patients whose needs sit between social prescribing and clinical case management.
- Carry out structured assessments to understand needs, risks and goals.
- Create personalised support plans with clear, timebound objectives.
- Offer support for up to 12 weeks, ensuring planned discharge and appropriate follow-up signposting.
- Encourage independence and reduce long-term reliance on services.
Safeguarding & Risk Management
- Identify and escalate safeguarding concerns for adults and children in line with PCN and local authority procedures.
- Attend safeguarding meetings when required.
- Maintain accurate risk assessments and case documentation.
Multi-Agency Coordination
- Work closely with community organisations, housing teams, mental health services, drug and alcohol services, and voluntary sector partners.
- Coordinate referrals and ensure warm, supported handovers.
- Advocate for patients when needed.
Health Inequalities & Population Focus
- Prioritise support for patients from deprived backgrounds or with multiple vulnerabilities.
- Contribute to PCN initiatives aimed at reducing health inequalities across Oldham.
Data, Reporting & Quality
- Record all patient interactions and outcomes using PCN systems.
- Monitor progress against KPIs and contribute to service evaluation.
- Uphold confidentiality and data protection standards at all times.
Professional Development
- Keep knowledge up to date in areas such as safeguarding, trauma-informed practice, motivational interviewing and local support services.
- Attend supervision, reflective practice sessions and training as required.
Other Duties
- Undertake additional reasonable tasks that support the effective running of the PCN and neighbourhood team, within your training and professional boundaries.
Enhanced Care Navigator employer: Oldham Central PCN
As an Enhanced Care Navigator, you will thrive in a supportive and collaborative environment dedicated to making a real difference in the lives of patients facing various challenges. Our commitment to employee growth is reflected in ongoing professional development opportunities, while our inclusive work culture fosters teamwork and innovation. Located in Oldham, we prioritise health equity and community engagement, ensuring that you are part of a mission-driven team focused on improving health outcomes for those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Enhanced Care Navigator
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare and social support sectors. Attend local events or online webinars where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Show your passion! When you get an interview, make sure to express why you're excited about supporting patients and tackling health inequalities. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios related to safeguarding and risk management. Practise how you'd handle them, so you can demonstrate your knowledge and skills confidently during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to support patients effectively.
We think you need these skills to ace Enhanced Care Navigator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Enhanced Care Navigator role. We want to see how you can support patients facing challenges, so don’t hold back on sharing relevant examples!
Showcase Your Passion:Let your enthusiasm for patient support and case management shine through! We love candidates who are genuinely passionate about making a difference in people's lives, especially those from deprived backgrounds.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oldham Central PCN
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of an Enhanced Care Navigator. Brush up on topics like safeguarding, case management, and health inequalities. Being able to discuss these areas confidently will show that you’re serious about the role.
✨Showcase Your Empathy
This role is all about supporting patients through tough times. Prepare examples from your past experiences where you’ve demonstrated empathy and understanding. Highlight how you’ve helped individuals facing challenges similar to those mentioned in the job description.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you would handle a safeguarding concern or coordinate with multiple agencies. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team dynamics, ongoing training opportunities, or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
