At a Glance
- Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
- Company: RBH Hospitality Management values its people and promotes diversity and wellbeing.
- Benefits: Enjoy flexible hours, discounted stays, birthday leave, and free meals on duty!
- Other info: Join a top-rated workplace with a commitment to inclusivity and support.
- Why this job: Perfect for night owls who thrive in a unique, historic hotel environment.
- Qualifications: Must be friendly, detail-oriented, and able to handle night audits.
The predicted salary is between 20000 - 30000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
As one of the oldest inns in the World, The Olde Bell is a unique establishment that has captured the essence of English hospitality.
The Re-Invention Of The Traditional Inn
As one of the oldest inns in the World, The Olde Bell, BW Signature Collection by Best Western is a unique venue with chic tableware, divine textiles and simple understated luxury.
From the London glitterati to meandering souls that crave a classic countrywide retreat, guests can be assured of a sublimely chic experience whether they choose to eat, drink, host or sleep at our medieval inn.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL
What you'll be doing...
- Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end‑of‑day reports, keeping things organised and ready for the morning crew.
- Be the go‑to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
WHAT WE NEED FROM YOU
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation: To be discussed
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Night Team Member in Maidenhead employer: Olde Bell
At RBH, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. As a Night Team Member at The Olde Bell, you'll enjoy unique benefits such as discounted hotel stays, flexible working arrangements, and opportunities for personal growth, all while contributing to the charm of one of the oldest inns in the world. Join us and be part of a team that celebrates individuality and fosters a rewarding hospitality experience.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Maidenhead
✨Tip Number 1
Familiarise yourself with the unique atmosphere of The Olde Bell. Understanding its history and charm will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience in customer service, especially during late hours. Share specific examples of how you've handled guest requests or managed situations under pressure to showcase your suitability for the Night Team Member position.
✨Tip Number 3
Prepare to discuss your adaptability and energy levels during night shifts. Think of instances where you've thrived in quieter environments and how you maintained a positive attitude while working independently.
✨Tip Number 4
Research RBH Hospitality Management's values and benefits. Being knowledgeable about their commitment to employee wellbeing and diversity can help you align your answers with their culture during the interview.
We think you need these skills to ace Night Team Member in Maidenhead
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and requirements of a Night Team Member. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personalised Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you are drawn to working at The Olde Bell and how your skills as a night owl and team player make you a great fit.
Highlight Relevant Experience:In your CV, emphasise any previous experience in hospitality or customer service, especially during night shifts. Include specific examples of how you've handled guest requests or managed responsibilities under pressure.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for the Night Team Member role.
How to prepare for a job interview at Olde Bell
✨Show Your Night Owl Spirit
Emphasise your comfort with late hours during the interview. Share experiences that highlight your ability to thrive in a night-time environment, showcasing your enthusiasm for working when others are asleep.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since this position involves welcoming guests and handling requests, showing your friendly and approachable nature will be key.
✨Highlight Attention to Detail
Discuss your experience with tasks that require precision, such as handling audits or reports. Mention any specific instances where your attention to detail made a difference, especially in a hospitality context.
✨Be Ready for Scenario Questions
Expect questions about how you would handle unexpected situations during the night shift. Prepare scenarios that demonstrate your calmness under pressure and your problem-solving skills, which are crucial for this role.
