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For Companies At a Glance
- Tasks: Deliver excellent customer service and manage incoming enquiries efficiently.
- Company: Join Leviat, a global leader in construction technology with a vibrant culture.
- Benefits: Competitive salary, 25 days leave, health plans, and discounts on products.
- Why this job: Be part of innovative projects that shape the future of architecture.
- Qualifications: Enthusiastic, organised, and computer literate with strong attention to detail.
- Other info: Great career growth opportunities in a supportive global network.
The predicted salary is between 28800 - 43200 £ per year.
Job Location and Details
- Country: United Kingdom
- City: Sheffield
- Req ID: 517802
- Job Type: Full Time
- Workplace Type: Onsite
- Seniority Level: Not Applicable
About Us
At Leviat, you can build a future with a lasting legacy. Help us make great architecture possible. Responsibly and sustainably. For everyone, and with everyone. Because we’re one rich, vibrant global network of insight and expertise with c.3,000 people at c.60 locations globally, we are a global leader in connecting, fixing, lifting and anchoring technology for the construction industry. Own where your ambition can take you. You’re free to explore and to specialise, so make the most of the opportunity. Whatever you want to do, you’ll have the full support of a global business.
CRH is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 locations in 29 countries, CRH has market leadership positions in both North America and in Europe. Without you noticing our products, we are everywhere you live, work, and relax.
Project Portfolio
Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre.
Purpose of the role
The purpose of this role is very customer focused, you will need to deliver excellent customer service in order to maintain and expand our customer base.
Key tasks & responsibilities
- Triage of incoming customer enquiries in order to:
- Identify project status.
- Route enquiries to the appropriate department.
- Ensure we have the required information in order to provide a quotation.
Key leadership competencies
- Drives Result
- Cultivates innovation
- Strategic mindset
Key functional competencies and relevant experience
We are looking for candidates who have the following essential skills and attributes:
- An enthusiastic person with a can do attitude able to work on own initiative.
- Methodical, organised with ability to prioritise.
- Computer literate (Particularly Microsoft Office and Dynamics CRM)
- A good level of English written and grammar.
- Accurate with good attention to detail.
What’s in it for you?
- Competitive salary plus bonus
- 25 days annual leave plus statutory bank holidays (plus the option to buy 5 more)
- Westfield health cash plan and 24/7 GP service
- Free Optical vouchers
- Company pension scheme
- Life assurance
- Discounted products and services via Westfield Rewards
- Access to Employee Assistance Programmes
- Cycle to work scheme plus a bicycle storage area
Enquiry Assessment Coordinator in Sheffield employer: Oldcastle Inc.
Contact Detail:
Oldcastle Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiry Assessment Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Leviat and understanding their projects. Show them you’re genuinely interested in their work and how you can contribute to their success. Tailor your responses to highlight your customer service skills and attention to detail.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experiences and how they align with the role of Enquiry Assessment Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Leviat.
We think you need these skills to ace Enquiry Assessment Coordinator in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enquiry Assessment Coordinator role. Highlight relevant experience and skills that match the job description, like customer service and data inputting. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your skills align with what we’re looking for, especially your can-do attitude and attention to detail.
Showcase Your Communication Skills: Since this role involves liaising with customers, make sure your written communication is clear and professional. We love candidates who can convey information effectively, so pay attention to grammar and spelling in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Oldcastle Inc.
✨Know the Company Inside Out
Before your interview, take some time to research Leviat and its role in the construction industry. Understand their projects, values, and how they contribute to sustainable architecture. This knowledge will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As an Enquiry Assessment Coordinator, customer service is key. Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your ability to communicate clearly and effectively, as this will be crucial in the role.
✨Demonstrate Organisational Skills
Since the role requires a methodical and organised approach, think of specific instances where you've managed multiple tasks or projects simultaneously. Be ready to discuss how you prioritise your workload and ensure accuracy in your work, especially when inputting data into systems like CRM.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and engagement. You might want to inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the role. It’s a great way to demonstrate your enthusiasm for the position.
