At a Glance
- Tasks: Manage customer enquiries and provide top-notch support in a dynamic environment.
- Company: Global leader in construction solutions with a strong focus on customer service.
- Benefits: Competitive pay, generous leave, health plans, and a company pension scheme.
- Why this job: Join a team where your attention to detail makes a real difference for customers.
- Qualifications: Detail-oriented with skills in Microsoft Office and Dynamics CRM.
- Other info: Great opportunity for career growth in a supportive workplace.
The predicted salary is between 30000 - 42000 Β£ per year.
A global leader in construction solutions is seeking a customer-focused professional to manage incoming customer enquiries and provide excellent support. The ideal candidate will be detail-oriented and skilled in Microsoft Office and Dynamics CRM.
Responsibilities include:
- Routing enquiries
- Data input
- Clerical support
The role offers competitive pay, generous leave, and comprehensive employee benefits, including health plans and a company pension scheme.
Customer Enquiry & CRM Coordinator in Sheffield employer: Oldcastle Inc.
Contact Detail:
Oldcastle Inc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Enquiry & CRM Coordinator in Sheffield
β¨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for a Customer Enquiry & CRM Coordinator role. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills.
β¨Tip Number 3
Show off your tech skills! Since the role requires proficiency in Microsoft Office and Dynamics CRM, make sure you highlight any relevant experience during interviews. Maybe even mention a project where you used these tools effectively.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Enquiry & CRM Coordinator in Sheffield
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills in Microsoft Office and Dynamics CRM. We want to see how you can bring your unique flair to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer support and how your detail-oriented nature makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves managing enquiries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle customer interactions with ease.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Oldcastle Inc.
β¨Know Your CRM
Familiarise yourself with Dynamics CRM before the interview. Understand its features and how it can enhance customer interactions. Being able to discuss your experience or knowledge of CRM systems will show that you're ready to hit the ground running.
β¨Showcase Your Customer Focus
Prepare examples of how you've successfully managed customer enquiries in the past. Highlight your ability to listen, empathise, and resolve issues efficiently. This will demonstrate your commitment to providing excellent support, which is key for this role.
β¨Be Detail-Oriented
Since the job requires attention to detail, come prepared with examples that showcase your meticulousness. Whether it's data input or clerical tasks, being able to illustrate your precision will set you apart from other candidates.
β¨Master Microsoft Office
Brush up on your Microsoft Office skills, especially Excel and Word. Be ready to discuss how you've used these tools in previous roles. Showing that you're proficient will reassure them that you can handle the administrative aspects of the job with ease.