At a Glance
- Tasks: Manage and support business applications, ensuring they meet user needs and drive efficiency.
- Company: Join Leviat, a global leader in construction solutions with a focus on sustainability.
- Benefits: Enjoy competitive salary, generous leave, health plans, and growth opportunities.
- Other info: Collaborative culture where your ideas are valued and career growth is encouraged.
- Why this job: Shape the future of construction technology while making a global impact.
- Qualifications: Degree in IT or equivalent experience in application support required.
The predicted salary is between 50000 - 60000 £ per year.
At Leviat, you can build a future with a lasting legacy. As the global leader in construction accessories and engineered solutions, Leviat helps shape the built environment - responsibly, sustainably and at scale. With 60 locations worldwide, we combine global expertise with local insight to support some of the world’s most ambitious construction projects. Our portfolio brings together trusted brands with decades of specialist experience in structural connections, reinforcement, anchoring and lifting systems. Together, we help make buildings safer, stronger and more efficient.
Working in partnership with architects, engineers and contractors around the world, we deliver innovative solutions and technical expertise that accelerate construction and enhance building performance. At Leviat, expertise is valued, collaboration is encouraged and ambition is supported. Whatever your role, you will have opportunities to develop, specialise and make a meaningful impact on the built environment.
Our products are often unseen, yet essential; helping shape the places where people live, work and connect every day. Wherever construction demands precision, reliability and innovation, Leviat plays a critical role. Own where your ambition can take you. With the support of a global business, you’ll be empowered to explore opportunities, grow your expertise and help build the future of construction.
We’re looking for an Application’s Manager who is passionate about creating reliable, user-focused technology that supports people across our global business. In this role, you’ll play a key part in shaping how our applications work, feel, and evolve. You’ll balance hands‑on configuration with collaboration, helping teams get the most from the tools they rely on every day.
An operational role, responsible for managing, configuring, and supporting a portfolio of business and SaaS applications that support Leviat corporate business functions globally. It combines technical application expertise with service ownership and stakeholder engagement, ensuring applications are secure, reliable, cost effective, and continuously improved to meet evolving business needs. Suited to someone who is passionate and enjoys being involved in the detail, while also taking ownership of service quality, vendors, and application roadmaps.
Key Responsibilities
- Configure, administer, and support a portfolio of SaaS and business applications
- User access and role configuration
- Workflow, rule, and form configuration
- Reporting and data extracts
- Troubleshooting application issues and errors
- Implement and manage system change process, including application governance design and execution
- Act as point of escalation for complex incidents and defects
- Coordinate fixes, patches, and upgrades with vendors and internal teams
Application Implementation
- Lead and perform technical aspects of new business and SaaS applications
- Work with business stakeholders to define requirements, configuration needs, and success criteria
- Develop hands‑on application knowledge regarding configuration, including workflows, roles, integrations, and security settings
- Build and manage project plans and coordinate implementation activities with vendors, internal IT teams, and external partners
- Assist data migration, testing, release planning, and cutover activities
- Ensure new applications are implemented in line with security, compliance, and architectural standards
- Take ownership of post‑implementation business change management, ensuring a smooth transition into ongoing support and continuous improvement
Service Ownership & Operational Management
- Own application availability, performance, and support processes
- Manage incidents, problems, and changes in line with IT service management processes
- Maintain application documentation, support procedures, and training/test scripts
- Monitor application health, usage, and service metrics
Stakeholder Engagement
- Work closely with business users to understand requirements and pain points
- Translate operational needs into configuration changes or enhancement requests
- Provide clear communication on incidents, changes, releases, and improvements
- Support relationships with application vendors and support partners
- Raise and track vendor support tickets through to resolution
- Oversee licensing, renewals, and identify opportunities to optimise usage and cost
Security, Access & Compliance
- Work closely with infrastructure and security teams to ensure applications are configured in line with security and data protection standards
- Manage role‑based access controls and approval workflows
- Support audits and compliance activities related to applications
- Identify opportunities to improve usability, stability, and efficiency
- Champion and lead AI initiatives, and other innovative technologies, within the SaaS and business applications
- Contribute to the evolution and rationalisation of the application landscape
Skills & Experience
- Degree in IT, Information Systems, Computer Science or equivalent proven experience in a hands‑on application support or application management role
- Strong 5 year + practical experience supporting and configuring SaaS applications
- Experience with user management, configuration, and functional support
- Solid understanding of application support and change processes
- Ability to engage effectively with both business users and technical teams
- Experience supporting multiple applications across different business functions and countries
- Familiarity with identity and access management solutions (e.g. SSO, MFA)
- Knowledge of security and compliance frameworks (e.g. Cyber Essentials, ISO 27001)
- Experience working with third‑party vendors and support teams
- Exposure to application integrations and APIs
Personal Attributes
- Global impact – your work supports teams worldwide
- Hands‑on ownership – shape how systems are designed and used
- Growth opportunities – develop your skills across technologies and business areas
- Inclusive culture – where your voice is heard and valued
What’s in it for you?
- Competitive salary plus bonus
- 25 days annual leave plus statutory bank holidays (plus the option to buy 5 more)
- Westfield health cash plan and 24/7 GP service
- Free Optical vouchers
- Company pension scheme
- Life assurance
- Discounted products and services via Westfield Rewards
- Access to Employee Assistance Programmes
- Cycle to work scheme plus a bicycle storage area
Applications Manager in Sheffield employer: Oldcastle Inc.
At Leviat, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in Sheffield, South Yorkshire. Our inclusive culture fosters collaboration and innovation, empowering employees to develop their skills and make a meaningful impact on the built environment. With competitive benefits, including generous annual leave, health plans, and opportunities for professional growth, Leviat is committed to supporting your career ambitions while shaping the future of construction.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Leviat and understanding their products and values. Tailor your responses to show how your skills align with their mission of creating reliable, user-focused technology.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience with SaaS applications and how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Leviat team.
We think you need these skills to ace Applications Manager in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Applications Manager role. Highlight your experience with SaaS applications and any relevant technical skills that align with what Leviat is looking for.
Show Your Passion:Let us see your enthusiasm for creating user-focused technology! Share examples of how you've improved application performance or user experience in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and stands out in our system!
How to prepare for a job interview at Oldcastle Inc.
✨Know Your Applications
Before the interview, dive deep into the applications you'll be managing. Familiarise yourself with their functionalities, configurations, and common issues. This will not only show your technical expertise but also your genuine interest in the role.
✨Engage with Stakeholders
Prepare to discuss how you would engage with business users and stakeholders. Think of examples where you've successfully translated user needs into application enhancements. This demonstrates your ability to bridge the gap between technical and non-technical teams.
✨Showcase Problem-Solving Skills
Be ready to share specific instances where you've troubleshot application issues or managed incidents. Highlight your approach to resolving problems and how you ensure continuous improvement in application performance.
✨Understand Security and Compliance
Brush up on security frameworks and compliance standards relevant to SaaS applications. Be prepared to discuss how you would ensure applications meet these standards, as this is crucial for the role and shows your commitment to best practices.
