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- Tasks: Coordinate post-order processes for Stormwater Management products and liaise with customers and suppliers.
- Company: Join Hydro International, a global leader in innovative water management solutions with over 40 years of expertise.
- Benefits: Enjoy hybrid working, competitive salary, 25+ days holiday, and comprehensive benefits including pension and mental health support.
- Why this job: Be part of a dynamic team focused on sustainability and innovation while developing your career in a supportive environment.
- Qualifications: Strong communication skills, attention to detail, and experience with databases/CRM systems preferred but not essential.
- Other info: This is a full-time, permanent role based in Clevedon, North Somerset.
The predicted salary is between 28800 - 43200 £ per year.
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Clevedon, England, United King, UKM, GB, BS21 6ft
Country: United Kingdom
City: Clevedon, England, United Kingdom
Req ID: 517814
Job Type: Full Time
Workplace Type: Hybrid
Seniority Level: Entry Level
Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset.
Job Title: Client Delivery Co-Ordinator
Location: Clevedon, North Somerset
Employment Type: Full Time, Permanent (Hybrid Working – 3 Days in Office)
About Us
Hydro International, a CRH Company, is a global leader in water management solutions. With over 40 years of engineering excellence, we support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact.
Operating in over 40 countries through a network of 80+ distribution partners, we are part of CRH Infrastructure Products and proud to lead in innovation, sustainability, and safety in the water sector.
Role Overview
Primarily responsible for assisting / co-ordinating the post order process for our full range of Stormwater Management products.
Good communication skills, both written and verbal are important as the role calls for interaction with the supplier, logistic providers and customers to ensure the customer’s requirements are met.
Competence
- Experience using databases/CRM systems (NAV/CRM experience is beneficial but not a must).
- Excellent organisation and attention to detail.
- Good numerical skills for checking orders and invoices.
- Confidence speaking with customers and suppliers by phone and email.
- Ability to work at pace in a busy environment to meet strict deadlines.
- Ideally from a fast-paced environment, such as manufacturing, or merchant services is an advantage.
- A polite/professional telephone manner.
- Working as part of a Team is essential.
Key Responsibilities
- To carry out Stormwater post order duties, in particular administer all relevant paperwork for orders received, place orders and co-ordinate our requirements with our suppliers and logistic providers, update our database to reflect current status of orders and liaise with customers with regards to delivery dates, outstanding monies and / or technical information that may be required to fulfil the order.
- Raise final sales invoices to customers upon delivery.
- Send customers proof of deliveries as and when requested by customers
- Negotiate where required with vendors to obtain the best possible deal for Hydro International and their customers in terms of price and service.
- To communicate with customers and vendors to co-ordinate delivery by telephone or e-mail on products as and when required.
- To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act and apply the requirements of ISO 45001.
- To apply requirements of BS EN ISO 9001 and 14001 as appropriate within the areas of responsibility.
- Other duties which the company may reasonably require the individual to undertake.
- Life Cover
- Pension
- Sick pay policy
- Minimum of 25 days holiday per annum + Bank Holidays
- Mental Health First Aiders & Support programmes
- DSE Eye Tests
- Mental Health First Aiders & Support programmes
What Hydro International Offers You
A culture that values opportunity for growth, development, and internal promotion
Highly competitive salary package
Comprehensive secondary benefits
Significant contribution to your pension plan
Excellent opportunities to develop and progress with a global organization
Connect your future to CRH
We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.
Is this role not for you, but do you know someone who would love to join the team? Please let us know!
CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role
CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.
Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.
We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.
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Client Delivery Co-ordinator employer: Oldcastle Inc.
Contact Detail:
Oldcastle Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Co-ordinator
✨Tip Number 1
Familiarise yourself with Hydro International's products and services, especially in Stormwater Management. Understanding their offerings will help you communicate effectively with customers and suppliers during the interview process.
✨Tip Number 2
Brush up on your organisational skills and attention to detail. Since the role involves managing orders and coordinating with various stakeholders, demonstrating your ability to handle multiple tasks efficiently will be crucial.
✨Tip Number 3
Practice your communication skills, both verbal and written. You’ll need to interact with customers and suppliers regularly, so being able to convey information clearly and professionally will set you apart.
✨Tip Number 4
If you have experience with CRM systems or databases, be ready to discuss it. Even if you haven't used NAV specifically, showcasing your adaptability and willingness to learn new systems can be a big plus.
We think you need these skills to ace Client Delivery Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Client Delivery Co-ordinator role. Emphasise your organisational skills, attention to detail, and any experience in customer service or logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Hydro International's mission and values that resonate with you, and explain how your background makes you a great fit for the position.
Highlight Relevant Experience: In your application, be sure to include any experience with databases or CRM systems, as well as examples of your ability to work in fast-paced environments. This will demonstrate your capability to handle the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Client Delivery Co-ordinator position.
How to prepare for a job interview at Oldcastle Inc.
✨Know the Company
Before your interview, take some time to research Hydro International. Understand their products, services, and values, especially their commitment to sustainability and innovation in water management. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Communication Skills
Since the role requires good communication with customers and suppliers, prepare examples of how you've effectively communicated in previous roles. Be ready to discuss your experience with both written and verbal communication, as well as any relevant CRM systems you've used.
✨Showcase Your Organisational Skills
Highlight your ability to manage multiple tasks and maintain attention to detail. Prepare to discuss specific instances where you've successfully organised complex processes or managed tight deadlines, as this is crucial for the Client Delivery Co-ordinator role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think about past experiences where you had to negotiate with vendors or handle customer inquiries, and be ready to explain your thought process and outcomes.
