At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Nicholson’s pubs, a friendly and experienced team with 150 years of hospitality.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make lasting memories while building friendships in a vibrant pub environment.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 22000 - 26000 € per year.
As Shift Supervisor at The Old White Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs. We’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares!
- Free employee helpline – to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS SHIFT SUPERVISOR YOU’LL…
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor employer: Old White Swan - 47392
At The Old White Swan, we pride ourselves on being a welcoming and inclusive employer, where your passion for service and leadership can truly shine. With flexible shifts, generous discounts across our brands, and a vibrant work culture filled with fun and camaraderie, you'll find plenty of opportunities for personal and professional growth. Join us in delivering classic British hospitality while enjoying benefits like a pension, paid holidays, and even free shares as part of the Mitchells & Butlers family.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub experience but also help you connect with potential future colleagues.
✨Tip Number 2
Network like a pro! Reach out to friends or acquaintances who work in hospitality. They might have insider info on job openings or even put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 3
Show your passion during interviews! When you’re chatting with us, let your enthusiasm for great service and team leadership shine through. Share stories of how you've made guests feel welcome in the past.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our friendly bunch at The Old White Swan!
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your character shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV. Remember, we’re looking for someone who fits in with our friendly bunch!
Highlight Relevant Experience:Make sure to showcase any previous experience in hospitality or leadership roles. We love seeing how you've led teams or provided great service in the past. Tailor your application to reflect how your skills align with what we do at The Old White Swan.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Nicholson’s pubs!
How to prepare for a job interview at Old White Swan - 47392
✨Know the Pub Culture
Before your interview, take some time to familiarise yourself with The Old White Swan and its unique atmosphere. Understand their values around hospitality and service, as this will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so be ready to share examples of how you've successfully managed or trained others in the past. Think about specific situations where you motivated your team or resolved conflicts, as these stories will highlight your suitability for the role.
✨Emphasise Customer Service
Great service is at the heart of what they do, so prepare to discuss your approach to customer service. Share experiences where you went above and beyond for guests, and demonstrate your passion for creating memorable experiences that keep customers coming back.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the role and the company. Ask about team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
