At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the friendly team at The Old White Swan, part of Nicholson’s pubs.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make lasting memories while providing great service in a vibrant environment.
- Qualifications: Passion for hospitality and leadership skills.
The predicted salary is between 22000 - 26000 € per year.
As Shift Supervisor at The Old White Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs. We’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares!
- Free employee helpline – to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Shift Supervisor you’ll…
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor employer: Old-White-Swan-2
At The Old White Swan, we pride ourselves on being a welcoming and inclusive employer, where your passion for service and leadership can truly shine. With flexible shifts, generous discounts across our brands, and a vibrant work culture filled with fun and camaraderie, you'll find plenty of opportunities for personal and professional growth. Join us in delivering classic British hospitality while enjoying benefits like a pension, paid holidays, and even free shares as part of the Mitchells & Butlers family.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching The Old White Swan and Nicholson’s pubs. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their friendly bunch.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a warm welcome.
✨Tip Number 3
Show off your leadership style! During interviews, share examples of how you've trained or supported your team in the past. Highlighting your experience in maintaining high standards and creating a positive environment will make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining our team at The Old White Swan. Plus, it’s super easy!
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your character shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV. Remember, we’re looking for someone who fits in with our friendly bunch!
Tailor Your Application:Make sure to customise your application for the Shift Supervisor role. Highlight your experience in hospitality and any leadership roles you've had. We love seeing how your skills align with what we do at The Old White Swan!
Keep It Clear and Concise:While we want to know all about you, it’s important to keep your application clear and to the point. Use bullet points where possible and avoid long-winded sentences. We appreciate a straightforward approach that gets right to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Old-White-Swan-2
✨Know the Pub Culture
Before your interview, get familiar with The Old White Swan and its vibe. Understand their menu, the type of guests they attract, and what makes their service stand out. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so be ready to share examples of how you've successfully managed or trained others in the past. Think of specific situations where you motivated your team or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Emphasise Customer Service
Great service is at the heart of hospitality. Prepare to discuss your approach to customer service and how you ensure guests feel welcome. Share any personal experiences where you went above and beyond for a customer, as this will highlight your passion for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This shows that you're not just interested in the job, but also in contributing positively to the workplace culture.
