At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Join a top-rated hospitality company in the heart of Edinburgh.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Other info: Great opportunities for growth in a dynamic and inclusive environment.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Friendly attitude, clear communication, and a passion for service.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
Nestled beneath Old Town Chambers, part of the prestigious Autograph Collection, Luckenbooths is a vibrant brasserie just steps from the Royal Mile. Celebrated for its warm atmosphere, seasonal Scottish menu, and stunning views, it’s a favourite for locals and visitors alike. Join a passionate team in one of Edinburgh’s most iconic and historic settings.
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL
What you’ll be doing...
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non‑alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team‑focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please let us know.
F&B Team Member employer: Old Town Chambers, Autograph Collection
At RBH, we pride ourselves on being a people-first employer, offering a vibrant work culture in the heart of Edinburgh's Royal Mile. With a strong focus on employee wellbeing, diversity, and growth opportunities, our team members enjoy a comprehensive benefits package, including flexible working arrangements, discounted hotel stays, and a supportive environment that fosters both personal and professional development. Join us in one of the city's most iconic locations and be part of a passionate team dedicated to creating memorable guest experiences.
Contact Details:
Old Town Chambers, Autograph Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a F&B Team Member, you'll be all about creating positive guest experiences. Role-play with a friend or family member to get comfortable with welcoming guests and taking orders.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows you're serious about joining the team at RBH.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to jump into the action with us at RBH.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our vibrant team at RBH.
How to prepare for a job interview at Old Town Chambers, Autograph Collection
✨Know the Company
Before your interview, take some time to research RBH and their values. Understand their commitment to diversity, health, and wellbeing. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Food & Beverage Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your friendly and professional approach.
✨Highlight Your Team Spirit
Collaboration is key in this role. Think of instances where you've worked well in a team, especially in fast-paced environments. Be ready to discuss how you support your colleagues and contribute to a smooth operation, as this is something RBH values highly.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to food and beverage service. Brush up on your knowledge of basic barista duties and food presentation standards. Being able to talk confidently about these topics will set you apart and show your readiness to jump right in.
