At a Glance
- Tasks: Manage and convert event enquiries, ensuring exceptional guest experiences.
- Company: Join RBH, a top-rated hospitality employer with a people-first culture.
- Benefits: Enjoy discounted hotel stays, flexible working, and wellness events.
- Other info: Opportunities for career growth in a dynamic and inclusive environment.
- Why this job: Be part of iconic hotels and create unforgettable events in Edinburgh.
- Qualifications: Experience in events or sales, strong communication, and organisation skills.
The predicted salary is between 25000 - 30000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
OUR HOTEL RBH is proud to operate two of Edinburgh’s most iconic hotels, now officially part of the globally recognised Marriott International brand. The Edinburgh Grand, located in the heart of the city’s vibrant New Town, has been reimagined as part of The Luxury Collection, reflecting its timeless elegance and rich character. Meanwhile, Old Town Chambers, with its unique blend of heritage charm and contemporary design, now forms part of the premium Autograph Collection, known for celebrating distinctive, one-of-a-kind hotels.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A GROUPS AND EVENTS MANAGER What you'll be doing:
- Proactively manage and convert conference, meeting, private dining and event enquiries across both hotels.
- Build strong relationships with corporate clients, agencies and event organisers to maximise new and repeat business.
- Conduct hotel show rounds and prepare tailored proposals, quotations and contracts.
- Coordinate every aspect of events from enquiry through to successful delivery, ensuring exceptional guest experiences.
- Prepare detailed function sheets and event briefs, communicating all requirements clearly to operational departments.
- Act as the main point of contact for clients before, during and after their events.
- Work closely with the Front Office, Food & Beverage, Kitchen, Housekeeping and Maintenance teams to ensure seamless execution.
- Maximise revenue through upselling accommodation, catering, meeting packages and additional services.
- Monitor event profitability, deposits and final invoicing, ensuring accuracy throughout.
- Review guest feedback and identify opportunities to continuously improve the conference and events offering.
- Coordinate and oversee weddings, ensuring every celebration is delivered to the highest luxury standards and each couple receives an exceptional, personalised experience.
- Represent both hotels at networking events, exhibitions and client meetings to grow the business pipeline.
- Ensure all events comply with health and safety, licensing and Marriott brand standards.
WHAT WE NEED FROM YOU:
- Previous experience in conference and events, sales or hotel event management.
- A passion for delivering exceptional guest experiences from enquiry through to event completion.
- Strong commercial awareness with the ability to maximise revenue opportunities.
- Excellent organisation and time management skills, with the ability to manage multiple events simultaneously.
- Outstanding communication and relationship-building skills.
- Confidence presenting proposals, negotiating with clients and conducting hotel show rounds.
- Strong attention to detail and the ability to produce accurate event documentation.
- A collaborative approach, working effectively across multiple hotel departments.
- A flexible attitude, with the ability to work evenings and weekends when required.
- Experience within a luxury hotel environment is highly desirable.
- Experience planning and delivering weddings within a luxury hotel environment would be advantageous, with an understanding of the high levels of service, attention to detail and personalised guest experience expected for luxury wedding celebrations.
- Experience using hotel property management and event management systems would be advantageous.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.
Sales Executive in Edinburgh employer: Old Town Chambers, Autograph Collection
At RBH, we prioritise our people, fostering a vibrant work culture that celebrates diversity and individuality. Located in the historic heart of Edinburgh, our hotel offers not only competitive benefits like flexible working arrangements and generous leave policies but also a unique opportunity to be part of a team that is consistently recognised as one of the best places to work in hospitality. Join us and enjoy a rewarding career where your contributions are valued and your growth is supported.
Contact Details:
Old Town Chambers, Autograph Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Old Town Chambers, Autograph Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Old Town Chambers, Autograph Collection
Don't be shy about reaching out to Old Town Chambers, Autograph Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Executive in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Old Town Chambers, Autograph Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Old Town Chambers, Autograph Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
