Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in the golf shop and manage inventory while providing top-notch service.
- Company: Old Thorns Hotel & Resort, a luxury destination in Hampshire.
- Benefits: Full-time role with opportunities for growth in a vibrant environment.
- Other info: Work in a stunning resort with access to fantastic facilities and a supportive team.
- Why this job: Join a dynamic team and enhance your customer service skills in a beautiful setting.
- Qualifications: Good interpersonal skills and a passion for customer care; PGA membership is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Old Thorns Hotel & Resort is set within 400 acres of picturesque Hampshire countryside, offering luxury four-star accommodation and a range of exceptional facilities. The resort is a premier destination in the South East of England, boasting a relaxing spa, a state‑of‑the‑art health club, diverse dining options, and an 18‑hole championship golf course designed by Peter Alliss.
This is a full‑time, on‑site role for a Golf Retail Assistant at Old Thorns Hotel & Resort in Liphook. Responsibilities include:
- Assisting customers in the golf shop with purchases
- Providing exceptional customer service
- Managing inventory
- Maintaining a welcoming store environment
- Contributing to sales targets
- Ensuring customer satisfaction
- Supporting the day‑to‑day operations of the golf retail shop
To have a good knowledge and understanding of all hotel facilities and outlets. To assist in ensuring that exceptional customer service is always delivered within the store and on course. To ensure a customer receives a warm friendly welcome and to always communicate with them in a professional and courteous manner. Monitor customer service levels and make sure they are kept up in line with 59 club, Hotel and Under Armour criteria. To work in accordance with the daily procedures outlined and ensure that all tasks are completed or handed over before finishing the required shift. To ensure that all areas of the Golf Store are always kept to a high level of cleanliness. To take all relevant calls to the Golf Store to input all relevant information efficiently and accurately and to control and manage all tee times for the golf course. Ensuring that all rental items have a deposit taken and a disclaimer completed for each buggy used. The disclaimer must be completed before usage is allowed.
Qualifications:
- A valid PGA membership is advantageous
- Be well presented and have good interpersonal skills
- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
Golf Retail Assistant in Liphook employer: Old Thorns Hotel & Resort
Contact Detail:
Old Thorns Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Retail Assistant in Liphook
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Old Thorns Hotel & Resort. Familiarise yourself with their facilities and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Dress to impress! Make sure you present yourself smartly for the interview. A polished appearance shows that you take the role seriously and understand the importance of professionalism in a luxury setting like Old Thorns.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for the position.
We think you need these skills to ace Golf Retail Assistant in Liphook
Some tips for your application 🫡
Show Your Passion for Golf: Let us know how much you love the game! Share your experiences and what golf means to you. This will help us see your enthusiasm and how you can connect with our customers.
Highlight Your Customer Service Skills: We’re all about exceptional customer service, so make sure to showcase any relevant experience you have. Talk about how you've gone above and beyond for customers in the past – we want to hear those stories!
Be Professional Yet Friendly: When writing your application, keep it professional but don’t be afraid to let your personality shine through. We value a warm and friendly approach, so show us that you can communicate in a courteous manner.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at Old Thorns Hotel & Resort
✨Know Your Golf Stuff
Make sure you brush up on your golf knowledge before the interview. Familiarise yourself with the 18-hole championship course and any specific products or services offered in the golf shop. This will show your passion for the sport and help you connect with the interviewers.
✨Customer Service is Key
Since the role heavily focuses on customer service, prepare examples of how you've provided exceptional service in the past. Think about situations where you went above and beyond to ensure customer satisfaction, as this will demonstrate your commitment to delivering a warm and friendly experience.
✨Dress to Impress
Presentation matters, especially in a luxury resort setting. Dress smartly and ensure your personal grooming is on point. This not only reflects your professionalism but also aligns with the high standards expected at Old Thorns Hotel & Resort.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the team dynamics, sales targets, or how they measure customer satisfaction. This shows your genuine interest in the role and helps you understand if it's the right fit for you.