At a Glance
- Tasks: Lead a dynamic hotel team and elevate guest experiences in a stunning countryside setting.
- Company: Join the Accor network, a leader in responsible hospitality with over 5,500 hotels worldwide.
- Benefits: Enjoy free meals, on-site parking, discounts, and extensive learning opportunities.
- Other info: Work in a beautiful location with excellent career growth and recognition programmes.
- Why this job: Make a real impact on guest satisfaction while developing your career in hospitality.
- Qualifications: Previous premium hotel experience and a passion for creating memorable guest experiences.
The predicted salary is between 35000 - 45000 £ per year.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Old Thorns Hotel & Resort is a four-star hotel, set in 400 acres of picturesque Hampshire countryside and offers customers a unique experience all in one place. It is easily accessible from the A3, only 30 minutes from the M25 and Portsmouth. With bedrooms, residences & penthouses, a championship golf course, meeting and events spaces, restaurants, a health club and a beauty spa, Old Thorns is the ideal destination for our customers to enjoy a night away, staycation, wedding, event, golf break, conference and much more.
We are looking for a driven, people-first Hotel Manager to take full ownership of our Resort leading the team and elevating the guest experience.
Main Responsibilities- Overall day-to-day leadership of hotel operations, including front office, housekeeping, food & beverage, maintenance, culinary, health club & spa, duty manager - guest services.
- Implementation and monitoring of brand/service standards, SOP's.
- Support Accor and Mvenpick system implementations.
- Revenue optimisation & maximisation, cost control, P&L and payroll accountability.
- Team development, rostering optimisation / operational efficiencies across departments, performance management.
- Health & safety, compliance management, support and lead Green Key Certification, deliver high consistent guest expectations satisfaction - (RPS) ownership.
- Strategic input on property improvements, CAPEX, all other key management support functions.
- Previous premium hotel experience is essential.
- Hospitality Management experience - familiarity of a resort would be advantageous.
- A strong commercial acumen with a track record of meeting or exceeding revenue & profitability targets.
- Passion for creating memorable guest experiences with a meticulous eye for detail.
- Countryside setting.
- A large variety of Learning & Development opportunities (including apprenticeships and courses).
- Free meals on duty.
- Free on-site parking.
- Long Service Awards & Long Service Holiday Entitlement.
- Employee Recognition Programmes.
- 28 days paid holiday entitlement.
- Refer a Friend Bonus Scheme (£100).
- Discounts across all Food & Beverage outlets.
- Discounted access to our on-site gym and pool.
- Discounts on Spa Treatments and Products.
- Discount on Golf Retail Products in the Proshop.
- Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights!).
Hotel Manager in Hampshire employer: OLD THORNS HOTEL AND RESORT
Join Old Thorns Hotel & Resort, a proud member of the Accor network, where we prioritise people and their development in a stunning Hampshire countryside setting. With a strong commitment to responsible hospitality, we offer numerous growth opportunities, a supportive work culture, and a range of benefits including free meals, on-site parking, and discounts across our facilities. Become part of a team that values every gesture and smile, creating memorable experiences for our guests while enjoying a fulfilling career.
Contact Details:
OLD THORNS HOTEL AND RESORT Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Hotel Manager role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. We want to see how you can elevate the guest experience and lead a team with heart. Remember, it’s all about creating memorable moments!
✨Tip Number 3
Research the company culture! Dive into Old Thorns and Accor’s values and mission. We’re all about responsible hospitality, so make sure you can demonstrate how your own values align with ours during interviews. It’ll show you’re a perfect fit!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative. So, don’t hesitate – hit that apply button and let’s get the conversation started!
We think you need these skills to ace Hotel Manager in Hampshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through. We want to see how much you care about creating memorable experiences for guests and how you can contribute to our vision of responsible hospitality.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in hotel management. We’re looking for someone with a strong commercial acumen and a track record of exceeding targets, so don’t be shy about showcasing your achievements!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique story and what drives you in the hospitality industry. This helps us get to know the real you and how you fit into our team culture.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Old Thorns Hotel & Resort.
How to prepare for a job interview at OLD THORNS HOTEL AND RESORT
✨Know the Brand Inside Out
Before your interview, dive deep into the Accor network and Old Thorns Hotel & Resort. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will not only impress your interviewers but also help you align your answers with their vision of responsible hospitality.
✨Showcase Your People Skills
As a Hotel Manager, your ability to lead and inspire a team is crucial. Prepare examples from your past experiences where you've successfully managed teams or enhanced guest experiences. Highlight your people-first approach and how it aligns with creating memorable moments for guests.
✨Be Ready for Operational Questions
Expect questions about day-to-day hotel operations, including revenue optimisation and compliance management. Brush up on your knowledge of SOPs and be prepared to discuss how you've implemented or improved these processes in previous roles. This shows you're ready to take ownership of the hotel's operations.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that reflect your passion for creating exceptional guest experiences and your meticulous attention to detail. This will resonate well with the interviewers and reinforce your fit for the role of a Heartist.
