At a Glance
- Tasks: Lead a vibrant spa team and create unforgettable guest experiences.
- Company: Join a family of unique hotels with a warm, welcoming culture.
- Benefits: Competitive pay, service charge tips, discounts, and free meals on duty.
- Other info: Great career progression opportunities and unique milestone rewards.
- Why this job: Be part of a fun, dynamic environment where your personality shines.
- Qualifications: Experience in spa operations and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity to join our family where work is a pleasure. Located just 15 miles from Oxford, Old Swan & Minster Mill is in the picturesque village of Minster Lovell, consisting of both a quintessentially country English Inn and a modern riverside hotel.
SERVICE CHARGE: We pay our team service charge each month! All goes into one pot, and 100% of that service charge is shared amongst all the team at the hotel. Service charge can be in the region of £150 a month (close to £2000 per year) over and above base pay for a full-time employee.
Hours: Full time
Bonus: We have a management bonus scheme at our hotels for all Heads of Department positions and above. We'll let you know all about this at the interview.
Role: As part of our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones – what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.
Responsibilities and Qualifications:
- Hands-on manager who leads from the front
- Knowledgeable about spa operations
- Good at developing others
- Happy to be part of the hotel Duty Management team
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our family gets rewarded a rate of pay above the National Living Wage, irrespective of age, plus you get tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- Everyone can learn and develop – our ‘Family First’ development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award-winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station.
Compensation: To be discussed.
Spa Manager in Minster Lovell employer: Old Swan
Join our vibrant family at Old Swan & Minster Mill, where work is a pleasure and every team member is valued. Located in the charming village of Minster Lovell, we offer competitive pay above the National Living Wage, a generous service charge shared among the team, and numerous perks including discounts across our hotels and a supportive Employee Assistance Programme. With a strong focus on personal development and internal promotions, we ensure that your career growth is as rewarding as your time spent with us.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager in Minster Lovell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Old Swan. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Old Swan
Don't be shy about reaching out to Old Swan directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Manager in Minster Lovell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Old Swan and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Old Swan
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
