At a Glance
- Tasks: Ensure guest safety overnight and assist with hotel operations.
- Company: Join a friendly hotel team in a picturesque village near Oxford.
- Benefits: Competitive pay, service charge, free meals, and discounts across hotels.
- Other info: Flexible rotas and excellent career progression opportunities await you.
- Why this job: Be part of a supportive team and enjoy a fun work environment.
- Qualifications: Experience in a similar role preferred but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Location: Located just 15 miles from Oxford, Old Swan & Minster Mill is in the picturesque village of Minster Lovell. Consisting of both a quintessentially country English Inn and a modern riverside hotel. We pay our team service charge each month, which is shared amongst all the team at the hotel. Service charge can be in the region of £150 a month (close to £2000 per year) over and above base pay for a full-time employee. The Old Swan & Minster Mill offers a relaxed, fun yet professional environment to work in. Free parking is available on site, and we do offer discounted staff taxis for those that don’t drive.
Night Porter – Overview: Come and join our team as a Night Porter and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Night Porter, you will keep the hotel and its guests safe overnight. Experience in a similar role is preferred.
Key Responsibilities:
- Keeping the hotel and all of our guests safe overnight.
- Compliance is important, meaning you’ll keep on top of the nightly audits.
- You’ll answer any questions our guests may have overnight.
- A handover is very important, so that our day staff know what happened overnight.
- We’re all responsible for keeping the hotel looking perfect for our guests, so a little tidying overnight is essential.
- You’ll help the restaurant team by getting the restaurant laid for breakfast.
Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
Perks and Benefits:
- Competitive pay – we are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group and your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require as part of our Employee Assistance Programme.
- Meals when you are on duty are free.
- We encourage our teams to be curious. Everyone can learn and develop – our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We celebrate each year you are with us – milestone awards include Champagne, afternoon tea or dinner for you and someone special and special gifts on top like longer hotel stays, extra days off and a unique gift specially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
Night Porter in Minster Lovell employer: Old Swan
At Old Swan & Minster Mill, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture where every team member is valued. With competitive pay, shared service charge benefits, and a commitment to employee growth through unique development pathways, we ensure that our Night Porters not only contribute to a safe and welcoming environment but also thrive in their careers. Located in the charming village of Minster Lovell, our hotel provides a relaxed atmosphere, free parking, and generous discounts across our family of hotels, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Minster Lovell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Old Swan. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Old Swan
Don't be shy about reaching out to Old Swan directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Minster Lovell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Old Swan and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Old Swan
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
