At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join a family of unique hotels with a warm and inclusive culture.
- Benefits: Competitive pay, service charge, discounts, free meals, and career progression opportunities.
- Other info: Flexible work-life balance and supportive team atmosphere.
- Why this job: Perfect for those passionate about hospitality and eager to learn in a fun environment.
- Qualifications: No experience needed; just bring your personality and positive attitude!
The predicted salary is between 20000 - 25000 £ per year.
Location: Located just 15 miles from Oxford, Old Swan & Minster Mill is in the picturesque village of Minster Lovell. Consisting of a quintessentially country English Inn and a modern riverside hotel, we pay our team service charge each month – this goes into a pot and 100% is shared among the team, potentially adding ~£150 a month (about £2,000 per year) on top of base pay. We offer free parking on site and discounted staff taxis for those who don’t drive. We provide a relaxed, fun yet professional environment.
Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. In this role you will work closely with both front‑of‑house and back‑of‑house teams to ensure our guests have a wonderful time and lasting memories. We welcome candidates with no experience – this role values personality and attitude, and we can teach you the rest.
Key points about the role:- We serve a wide variety of dishes, so you should learn the menu and be able to advise guests when needed.
- We value close relationships; employees are encouraged to build friendships across all teams.
- Ensuring a memorable experience for all guests.
- We are one team, so we sometimes help each other across departments.
- We strive for a fair work/life balance and encourage flexibility.
- Competitive pay rate plus service charge and tips.
- Access to retail and hospitality perks via the Perkbox platform.
- Excellent discounts across our hotel group: 25% off food & beverage in our hotels, a staff rate of £25 B&B per person, and special rates for friends and family.
- Confidential helpline support through our Employee Assistance Programme.
- Free meals on duty.
- Encouragement to be curious and learn: development pathways unique to our group.
- Clear progression opportunities – many internal promotions to General Manager level.
- Milestone awards: Champagne, afternoon tea, or dinner for each year with us, plus additional gifts such as longer stays or extra days off.
About our family of hotels: We bring a family of unique hotels together under one roof, ready to welcome guests with open arms, warm hearts and memorable experiences. Each hotel is distinctive, with quality fundamental to everything we do. We pride ourselves on inclusivity for both guests and team members. Highlights include Gidleigh Park in Devon, 900-year-old Amberley Castle, and a city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station. Explore the full group at www.brownswordhotels.co.uk.
If you enjoy learning and sharing your wisdom, get in touch. We’re looking for someone enthusiastic about hospitality who can grow with us.
Compensation: to be discussed.
Food and Beverage Assistant in Minster Lovell employer: Old Swan
At Old Swan & Minster Mill, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture in the heart of picturesque Minster Lovell. Our team enjoys competitive pay, monthly service charge sharing, and numerous benefits including discounts across our hotel group and clear pathways for career progression. We foster a friendly environment where every team member is valued, encouraging personal growth and meaningful connections while ensuring a balanced work/life experience.
