Supervisor

Supervisor

Full-Time 11.7 - 14.3 £ / hour (est.) No working from home possible
Old Street Tavern

At a Glance

  • Tasks: Lead a vibrant team in delivering exceptional service at a modern pub.
  • Company: Join Urban Pubs & Bars, London's biggest independent pub company.
  • Benefits: Competitive pay, discounts, career growth, and fun team events.
  • Other info: Enjoy a supportive atmosphere with training and development opportunities.
  • Why this job: Be the face of a buzzing pub and create unforgettable experiences.
  • Qualifications: Experience in premium food and bar establishments is essential.

The predicted salary is between 11.7 - 14.3 £ per hour.

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team.

Old Street Tavern is a 'modern twist' on a classic City pub with a private mezzanine area located right outside Old Street station in the heart of the city.

Be it a quick meeting place that transcends time and turns into a vibrant drinking and dining experience or a cocktail bar serving up innovation and classics in equal measure.

We are the "go to place" for those who want to unwind, watch all the key sports, dig into fresh seasonal dishes or party the night away with our live music and DJ's.

Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence?

Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?

  • What's it all about
  • Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
  • Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
  • Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
  • Able to deal with customer queries quickly and professionally
  • Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
  • Able to support the Management team to deliver set goals
  • Able to promote and market the venue, private hire spaces and events as appropriate to our customers
  • What's in it for me
  • Competitive rate per hour + tronc
  • Be part of a brand new opening
  • Training and development
  • Career progression and promotion opportunities with regular new openings around the corner
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants
  • Team trips, regular incentives and socials – a fun, family atmosphere
  • Employee Assistance Programme (EAP) to support you across those tough times
  • Good people know good people - an awesome referral scheme where you can earn up to £1000per successful referral
  • Birthdays are for celebrating, so have the day off on us
  • Cycle to work scheme
  • Get out and about, you automatically get30% discountacross all our pubs, bars and restaurants

• End-of-Year Annual Staff Party & Prize draws!

Welcome to London's biggest independent pub company !

Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales.

We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night.

In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

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Supervisor employer: Old Street Tavern

At Old Street Tavern, we pride ourselves on being a vibrant and dynamic workplace where culinary passion meets career growth. As part of London's largest independent pub company, we offer competitive pay, clear pathways for advancement, and a lively, family-oriented atmosphere that celebrates both fun and food. With generous employee benefits including discounts, social events, and a focus on wellbeing, joining our team means embarking on an exciting culinary adventure in the heart of the city.

Old Street Tavern

Contact Details:

Old Street Tavern Recruitment Team

We think you need these skills to ace Supervisor

Customer Service Skills
Team Leadership
Product Knowledge
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail