At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a lively pub atmosphere.
- Company: Join The Old Ship, Richmond's favourite local pub with a welcoming vibe.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Other info: Opportunities for growth with internal promotions and training courses.
- Why this job: Be part of an exciting sports venue while honing your hospitality skills.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Richmond’s most loved local! Situated in the heart of Richmond High Street, just a stone’s throw from the river Thames and a short stroll to Richmond Park, The Old Ship is a traditional British pub perfect for any occasion. Our seasonal menu showcases fresh, premium British produce, prepared daily. Whether you're stopping by for a quick bite before the theatre or joining us for a hearty pre-match meal before heading to Twickenham for the rugby, we’ve got something for everyone.
Looking for the best sports atmosphere in Richmond? From rugby and football to all the biggest live sporting events, our seven screens ensure you won’t miss a moment of the action. General Manager Ian and the team look forward to giving you a warm welcome at The Old Ship. Do you think this sounds like the place for you? Then apply now to join Richmond's most exciting sports venue with all of the pleasures of a traditional English pub!
What We Offer Our Assistant Managers:- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in Richmond employer: Old Ship, Richmond
At The Old Ship, we pride ourselves on being Richmond's most loved local pub, offering a vibrant work culture that celebrates exceptional customer service and teamwork. With access to career development pathways, fully funded training courses, and generous employee discounts, we ensure our Assistant Managers thrive in a supportive environment while enjoying the perks of working in a bustling sports venue. Join us for a rewarding career where your passion for hospitality can flourish amidst the charm of Richmond High Street.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Richmond
✨Tip Number 1
Get to know the pub scene in Richmond! Visit The Old Ship and chat with the staff or customers. This will give you a feel for the atmosphere and help you connect with the team during your interview.
✨Tip Number 2
Show off your passion for customer service! When you meet the team, share stories about how you've gone above and beyond for customers in the past. It’ll show that you’re the right fit for their vibrant pub culture.
✨Tip Number 3
Prepare some questions about their training and development opportunities. This shows you're serious about growing with them and are keen to take advantage of their Career Pathway and apprenticeships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining the team at The Old Ship.
We think you need these skills to ace Assistant Manager in Richmond
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and creating a great atmosphere at The Old Ship.
Tailor Your CV:Make sure your CV highlights relevant experience in the pub or restaurant industry. We love seeing how your past roles have prepared you for the Assistant Manager position, so don’t hold back on those details!
Be Yourself:We’re looking for someone who fits in with our team, so don’t be afraid to let your personality come through in your application. Share your unique approach to team management and customer service – we want to know what makes you tick!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Old Ship, Richmond
✨Know the Venue Inside Out
Before your interview, take some time to research The Old Ship. Familiarise yourself with their menu, the atmosphere, and what makes them stand out in Richmond. This will show your genuine interest and help you connect with the team during the interview.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can bring that same passion to The Old Ship and enhance the pub's reputation.
✨Demonstrate Team Leadership
Think of specific instances where you've successfully managed a team or resolved conflicts. Be ready to discuss your leadership style and how you plan to motivate and train the staff at The Old Ship to ensure they deliver top-notch service.
✨Express Your Career Ambitions
The Old Ship values growth and development. Be open about your career aspirations in hospitality and how you see yourself progressing within the company. This shows you're committed and ready to invest in your future with them.
