At a Glance
- Tasks: Lead a passionate team and ensure exceptional customer service in a stylish pub.
- Company: Join a vibrant food-focused pub with a commitment to hospitality.
- Benefits: Free meals, 28 days holiday, discounts, and a company pension scheme.
- Other info: Access to training courses and a supportive work environment.
- Why this job: Grow your career with ongoing development towards becoming a General Manager.
- Qualifications: Experience in hospitality and a passion for team management.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for a motivated and experienced Deputy Manager to join and lead our team in our stylish, food‑focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic and driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to a career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.
What We Offer:
- Development towards General Manager – the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company pension scheme
Deputy Manager employer: Old Ship, Richmond
Join our vibrant team at a stylish, food-focused pub where your passion for exceptional customer service will thrive. We offer a supportive work culture with ongoing development opportunities, including a clear pathway to becoming a General Manager, alongside generous benefits such as free meals, holiday entitlement, and discounts across our venues. Embrace a rewarding career in hospitality with us, where your growth and success are our priority.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Old Ship, Richmond. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Old Ship, Richmond
Don't be shy about reaching out to Old Ship, Richmond directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Old Ship, Richmond and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Old Ship, Richmond
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
