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- Tasks: Be the friendly face for patients, managing inquiries and appointment requests.
- Company: Old Parsonage Surgery, a supportive healthcare environment in Cranbrook.
- Benefits: Flexible part-time hours with a friendly team atmosphere.
- Other info: Work 16 hours a week across three shifts in a welcoming setting.
- Why this job: Make a difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Excellent customer service skills; healthcare experience preferred.
The predicted salary is between 12000 - 16000 £ per year.
Old Parsonage Surgery in Cranbrook is seeking a part-time Receptionist/Care Navigator. You will be the first contact for patients, managing inquiries, phone calls, and appointment requests.
Responsibilities include processing prescriptions and data entry in the EMIS clinical system. The role requires excellent customer service skills and previous experience in a healthcare setting is preferred.
This position offers 16 hours of work per week across three shifts, promoting a supportive and friendly environment for both patients and staff.
Part-Time Patient Care Navigator & Front Desk in Cranbrook employer: Old Parsonage Surgery
Contact Detail:
Old Parsonage Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Patient Care Navigator & Front Desk in Cranbrook
✨Tip Number 1
Make sure to research Old Parsonage Surgery before your interview. Knowing their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for patients, think about scenarios where you can demonstrate empathy and effective communication. Role-playing with a friend can really help!
✨Tip Number 3
Don’t forget to highlight any relevant experience you have in healthcare during your conversations. Even if it’s not directly related, showing how your past roles have prepared you for this position can make a big difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Part-Time Patient Care Navigator & Front Desk in Cranbrook
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be the first point of contact for patients, make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and provided support in previous roles.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to managing phone calls and appointment requests, as well as any familiarity with healthcare settings.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with patients who may need extra clarity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Old Parsonage Surgery!
How to prepare for a job interview at Old Parsonage Surgery
✨Know Your Stuff
Familiarise yourself with the EMIS clinical system and any relevant healthcare terminology. This will show that you’re proactive and ready to hit the ground running, which is exactly what Old Parsonage Surgery is looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or made a patient feel valued, as this will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate questions related to handling patient inquiries and managing appointment requests. Practising your responses can help you articulate your thoughts clearly and confidently during the interview.
✨Emphasise Teamwork and Support
Since the role promotes a supportive environment, be ready to discuss how you work well in a team. Share experiences where you collaborated with colleagues to enhance patient care or improve workflow.